Atención al cliente
Have you ever checked into an overnight hotel room to find chocolates on the bedspread and warm towels in the…
A Customer Service Representative (CSR) is the first contact for customers needing help with a company's products or services. They…
When it comes to customer service, advice is abundant, yet everyone keeps the really helpful tips to themselves. Call it…
Let's say you order some takeout from 2 places similarly distanced from your house. One gets to you in 20…
Customer feedback is akin to a treasure chest, unlocking insights into your business's heartbeat. With every critique and commendation, customers…
In today's fiercely competitive business landscape, customer loyalty has become a coveted asset for organizations across industries. Retaining customers and…
No voy a empezar con una analogía ingeniosa para que se hagan una idea de lo que es el cliente en tiempo real...
Imagine que es cliente fiel de una empresa líder en software. Llevas años utilizando sus productos, pero hace poco...
¿Se está ahogando en un mar de consultas de clientes? ¿Le cuesta seguir la pista a los problemas de los clientes que...
Llevamos suficiente tiempo en esto como para saber la diferencia entre un buen servicio al cliente y un mal servicio al cliente. A menudo el...