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Custom Chatbot Branding & Smarter AI Copilot Actions
This release brings more customization to the AI chatbot, smarter Copilot actions, and refinements to improve usability across devices. Customizable AI Chatbot You can now set…
Real-Time Chat Updates & Smarter Attachments
This release makes chat smoother, faster, and more reliable with big improvements to navigation, attachments,…
Smarter Scraping, Improved Conversations & Performance Fixes
This release delivers smarter scraping, improved conversations, and more accurate insights. We’ve also focused on…
Renforcer la fidélité des clients : découvrir la puissance des systèmes de gestion de la fidélisation des clients
A customer retention management system is software for nurturing customer relationships and encouraging repeat business.…
Comment utiliser la personnalisation pour améliorer l'expérience client du commerce électronique
Remember those days when if you received personalized offers from an ecommerce store, it would…
Présentation de nouvelles intégrations d'applications pour la base de connaissances
Today, we’re excited to launch a full suite of app integrations for your Knowledge Base.…
10 bonnes pratiques pour une boîte aux lettres partagée
Shared mailboxes can be a double-edged sword. They streamline communication for teams and departments, acting…
Présentation du nouveau personnalisateur : personnalisez votre centre d'aide à la perfection
Since the launch of Knowledge Base 2.0, this is hands down the most exciting update…
La recherche vient d'être suralimentée
Searching for the right conversation is essential in any modern application, and we’ve taken it…
Présentation de la médiathèque – votre plateforme centrale de gestion des médias
Since the launch of our Knowledge Base, we’ve allowed users to upload images and videos,…
Centre de commandement – Votre nouveau super pouvoir
For Day 2, we’re excited to bring you Command Center ⌘+K/Ctrl+K 🕸️ Get ready to…
Présentation de la base de connaissances 2.0 – D'une simplicité rafraîchissante et d'une puissance remarquable
Welcome to ThriveDesk’s very first Launch Week! Over the next five days, we’ll be revealing…
Comment créer une entreprise centrée sur le client - 7 conseils d'experts pour les débutants
When we look at the big companies in the world, they all have one thing…
New Email Alias Feature: Streamline Your Support Workflow Like Never Before
We’re thrilled to announce the launch of one of the most requested help desk features…
Drift vs Intercom: A Comprehensive Comparison
Drift and Intercom are top contenders in the world of conversational marketing and customer support.…
9 Customer Service Best Practices
“Do unto others as you would have them do unto you” It’s a simple yet…
10 Best Practices for Knowledge Base
A knowledge base acts as a central information repository, offering a self-service solution to common…
What Does Great Customer Service Mean to You?
Have you ever checked into an overnight hotel room to find chocolates on the bedspread…