List of Sub-processors

We are dedicated to safeguarding your data, ensuring your private information remains confidential, and maintaining transparency in all our business practices.

Core Infrastructure

• Azure Cloud Computing Services – Hosting and storage (UK)
• Cloudflare, Inc. – Provides Transport Layer Security (“TLS”) protection for customers using a custom domain to host their Intercom Articles (EU)
• Postmark, AC PM, LLC – Email delivery services for individual emails (USA)
• Hetzner Online GmbH – Hosting and storage(EU)
• Wasabi Technologies LLC – Storage (USA)
• DNSimple Corporation – Hosting all DNS records of Inbox created inside ThriveDesk(AU)
• MongoDB, Inc – Hosting(EU)
• OpenAI, L.L.C. – Text summarisation and user experience enhancements (USA)
• Paddle.com Market Ltd. – Payment processor(UK)

Additional Services

We use these partners to ensure our customers have a high-quality experience.
They are not core to our service, and do not collect or interact with end customer personal data.

• Bento – Customer communications(AU)
• GitHub – Hosting code and issue tracking(USA)
• PostHog, Inc. – Site and app usages analytics (EU)
• Discord – Internal communication(EU)
• Sentry – Error reporting(USA)
• Netdata, Inc – Monitoring service(USA)

FYI– every time we update this list you shall be notified should you are a user of ThriveDesk.

Last update: 12 June, 2024