We Archive. You Thrive.

At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
your business.
Canned respones

A Guide to Sending Out Canned Responses When You’re Busy as Hell

There are innumerable fundamental forces that govern life, some more prevailing than others. There is…

Common Mistakes in Web Development and Theme Business

5 Common Mistakes That Can Ruin Your Web Development and Theme Business

Web development and theme businesses are like building a house – if you want it…

Privacy First: Why ThriveDesk Has Disabled Email Open Tracking

Greetings, fellow privacy enthusiasts! At ThriveDesk, we take privacy and security seriously and have fire…

Sales strategy

5 Unconventional Yet Proven Strategies to Boost your Digital Sales By 10x

In today’s fast-paced digital world, customers expect exceptional experiences when they buy products and services…

ThriveDesk's Surecart integration

Supercharge Your SureCart Store with ThriveDesk Integration

What makes ThriveDesk the ultimate live chat and helpdesk solution for SureCart merchants? Let’s explore.…

Saved Reply Redesigned

Saved Reply Redesigned

Happy New Year, folks! It’s a new year, and with it comes new resolutions, goals,…

Customer service approach

9 Proven Customer Service Approach Techniques To Apply Right Now!

As customer experience has evolved into one of the primary differentiators for every company, businesses…

How To Provide Exceptional Customer Service When Using Electronic Technology?

How To Provide Exceptional Customer Service Using Electronic Technology?

Sell me this pen! These are the iconic words of Jordan Belfort at the end…

Ecommerce Customer Service Best Practices

Ecommerce Customer Service Best Practices to Reduce Customer Complaints and Improve Customer Satisfaction

If you own an eCommerce site, there is primarily only one source of revenue for…

Best Live Chat Apps for Wix

7 Best Live Chat Apps for Wix to Enhance Better Customer Engagement

If you’re looking for a new way to grow your business, adopting a live chat…

Churn prevention software

6 Best Churn Prevention Software : Expectations vs. Reality

Churn might just be the most dreaded term in the entire SaaS industry. After all,…

Say Hello to ThriveDesk’s New Multilingual Support

When you’re a business owner, nothing comes closer to customer satisfaction. As the internet has…

AppSumo Startup Economics (2022)

What do Shopify, Zendesk, Buffer, Intercom, Help Scout, and Evernote have in common? They all…

9 live chat best practices

Live Chat Best Practices: 9 Ways to Improve Your Customer Service

When it comes to support channels, live chat has consistently been the most popular. Around…

A Complete Guide To Live Chat Support

A Complete Guide To Live Chat Support

Live chat support is the ideal online support option for a customer who needs direct…