HelpDesk built for

Your customers will love you for using ThriveDesk live chat with WooCommerce

Engage customers at the right time, prevent cart abandonment & manage WooCommerce store right inside ThriveDesk — No more switching between multiple tabs.
Assistant Live Visitor Tracking
Increase Sale

Convert your chat to sale

Provide your customers with real-time support, answer their questions, and resolve their issues quickly and efficiently. This leads to happier customers and more sales.
Happy customer

Stop asking for information you already have

No need to juggle through multiple places. All the information you require about your leads and customers is readily available at your fingertips.
Happy Agent

Manage WooCommerce orders directly from your helpdesk

Eliminate the need to navigate multiple platforms. Access comprehensive customer data such as recent orders, shipping information, and prior conversations all in a unified interface.

ThriveDesk empowers you to deliver highly personalized support, ultimately boosting customer satisfaction levels.
Increase productivity

Automate your most common tasks

Improve team efficiency and reduce the burden on individual team members by distributing workload with powerful automation. Avoid exhausting your valuable team members.
ThriveDesk automation
WPPortal - The Best WordPress Helpdesk plugin.
Satisfied customer

HelpDesk right inside customer's account

Setup your own branded help desk right inside WooCommerce account page or custom page of your choice. Customer can create and see their ticket without leaving your website.
“ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best software for small companies”
Nizam Uddin
CEO of weDevs

How it works?

Install ThriveDesk WordPress plugin.
Connect with ThriveDesk with one click.
Manage, automate & support from one place

Why choose ThriveDesk over Others?

More than your typical third-party integration, this WooCommerce integration has been crafted by the engineer responsible for building ThriveDesk.

Native integration

Built by the engineer who built ThriveDesk

Customer orders information

Browse all customer previous orders without leaving ThriveDesk

Shipping information

Checkout individual orders shipping status

Cancel/Refund order

Support agent can cancel or refund orders

Modify order

You can add/edit/remove customer orders form ThriveDesk

WooCommerce Subscription

Manage WooCommerce subscriptions too


Localize ThriveDesk to work with your languages

Granular permission

Decide which agent can cancel, refund or fullfill orders.

Workflow automation

Automate repetitive tasks meet SLAs, assign tickets to teammates & more.

Private notes & mention

Leave private notes inside tickets and mention team member for additional help.

Assignment, Tags & Canned reply

Organize and distribute tasks to members and help them reply fast.

Other Providers

All the features your team needs

Make collaboration in a shared inbox a breeze, and reduce email volume by up to 30% with a self-help knowledge base.
Email Management
Live Chat
Knowldege base

Upgrade your email management

Maximize team efficiency and provide customers with a personalized and helpful experience using ThriveDesk's shared inbox. Do more with less, deliver exceptional support.
Collaborate with ease
Assignments, private notes, collision detection, and more help your team work better together.
Organize your inbox
Stay organized and efficient with a shared inbox—perfect for managing email and team communication.
Automate for efficiency
Automate tasks effortlessly with intuitive if/then logic—choose manual or automatic workflows.
Personalize conversations
Efficiently track and display customer info for faster, superior support—no system-hopping.
Learn more about Email Management

Help customer in real-time

Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Start in minutes
Install Assistant on your website or app for instant customer chat and seamless interaction.
Work together live
Effortlessly collaborate with your team using shared notes, assignments, and permissions, just like managing email.
Chat on your terms
Engage in chat when your team is available, smoothly redirecting customers to alternative options when unavailable.
Know who you’re talking to
Leverage tags and customer profiles for swift, personalized assistance tailored to each customer's needs.
More about Live Chat
Assistant Live Visitor Tracking

Deliver instant answers to customers

Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Easy to create
Set up your Docs site swiftly and publish your inaugural article within minutes. Start addressing FAQs promptly.
Understand customer needs
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Organized and searchable
Use nested categories to organize your articles and make search easy.
Beautifully branded
Personalize your knowledge base with custom company branding to align it perfectly with your brand identity.
More about Knowldege Base
knowledge base site

Metrics important for your company

Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Report on what matters
Track volume, response time, resolutions, and user-specific stats for valuable performance insights.
Track custom data points
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Measure happiness
Evaluate customer satisfaction ratings and enhance as needed to drive continuous improvement.
Know your agents
Track agent performance, pinpoint improvements, and enhance effectiveness for optimal customer support.
Learn more about Reporting

Enhancing team productivity

Supercharge your team's productivity with advanced tools and collaborative features designed to streamline workflows and maximize efficiency.
Automate your support
Unleash mesmerizing efficiency in customer support with enchanting automated workflows.
AI powered efficiency
With AI-powered efficiency, sparking an extraordinary customer support experience beyond imagination.
Power of canned response
Instantly respond to customer queries with pre-written canned replies for efficient support.
Keyboard shortcuts
Accelerate workflows with lightning-fast keyboard shortcuts for effortless efficiency and productivity.
ThriveDesk automation

Mobile ready when you step out the desk

You’ll find all the features you love from ThriveDesk’s web app on the mobile app 👇
  • View, reply, and forward messages
  • Add notes
  • @Mention colleagues
  • Create, edit, and add tags to conversations
  • Manage assignee
  • Collision detection
  • ... and much more

Integrate with your favourite apps

ThriveDesk connects with hundreds of apps seamlessly to simplify your team’s workflow.
“It's easy to setup and start using. Customer support is quite responsive. I'm using it on daily basis as a main support channel in a ecommerce shop.”
Francisco Andrés
Director at Strive

Frequently asked questions

  • Does it support WooCommerce Subscription

    Yes, you can manage WooCommerce subscription from ThriveDesk. Add, edit, cancel subscription has never been easier before.

  • How many store I can connect?

    Your ability to connect with ThriveDesk can range from one store to an unlimited number, depending on your plan.

  • Do you have chatbot?

    We are currently in active development of a groundbreaking AI-powered chatbot set to revolutionize eCommerce customer support.

  • Do you keep our store data?

    We do not store or utilize your store data. Our system syncs data in real-time only upon your request. For a more comprehensive understanding of our data handling practices, we encourage you to review our privacy policy.

  • Can I use this integration with live chat?

    Yes, you can see all WooCommerce data inside your live chat panel. This will allow your support agent to help your customer without asking boring and repeating questions.

Join over 1,000 support agents who are transforming their
support experience with our seamless platform.
Start today and elevate your support.
  • No credit card required
  • Full access to all features
  • Cancel at anytime