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Customer Support for
SaaS & eCommerce

ThriveDesk makes customer service better, faster and remarkably effective. Manage all your customer conversations in one place that feels like Gmail on steroids.
ThriveDesk Hero Image
Trusted by
Chat Assistant

Convert customers at scale with our live chat Assistant

Optimize conversions, prevent cart abandonment, and be there for your customers when they need you with ThriveDesk’s Live Chat feature.
Learn more about Live Chat
live chat agent ui

Realtime data

Discover real-time insights into your customers' origins and website activities.
Assistant Live Visitor Tracking

Custom branded

Customize endlessly to make sure customers always recognize your unique brand identity.

Chat + Email

Maintain customer engagement by following up on emails, even if they leave live chat.
“The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements.”
Sujay Pawar
CEO, Brainstorm Force
Inbox

Streamline tickets and customer conversations all in one place

Unify your team's emails in a collaborative shared inbox, fostering teamwork, enhancing productivity, and cultivating valuable relationships.
Learn more about Inbox

Ticketing

Save time on data entry, focus on customer success. Prioritize critical issues with ticket routing in your help desk.
ThriveDesk tickets ui

Collaboration

Effortlessly collaborate with colleagues, solving complex problems while keeping customers informed of real-time progress.
Collaboration ui

Integrations

Seamlessly integrate with your preferred apps or existing ones, eliminating the need to juggle multiple platforms. Keep everything in one place.
ThriveDesk Integration 2

AI Powered

AI enhances support by automating tasks, offering personalized recommendations, and providing quick, accurate solutions.
AI reply

Automation

Effortlessly decrease support volumes and boost customer satisfaction with chatbot and automation.
ThriveDesk automation

Portal

Empower customers with a secure portal for ownership and seamless ticket conversations, leading to faster issue resolution.
ThriveDesk portal
“ThriveDesk is a game-changer! After years of frustration, I finally found a helpdesk with essential features, WordPress integrations, fantastic support, and reasonable pricing. Highly recommended for any business”
Nelson Miller
Owner of Pee-Aye Creative
Proactive Support

Help your customers help themselves and slash support volume

Optimize support operations with an extensive article repository, reducing tickets, repetitive logs, and improving resolution times. Empower customers with self-service access to problem-solving resources.
Learn more about Proactive Support
Article everywhere
Brandable design
Ease of writing

From app to website, 24/7 help when customer in need

ThriveDesk Assistant revolutionizes your website or app experience by suggesting help content, providing live chat, and enabling instant support history access -- all without leaving your website or app.
  • Search article instantly
  • Read them inside Assistant
  • Quick contact form
  • Initiate live chat with support agent
Learn more
Knowledge base assistant

Make it look and feel like your brand

Effortlessly customize our stunning, mobile-responsive themes to perfectly align with your brand's identity and aesthetics.
  • Use your own domain
  • Upload your logo
  • Match your brand colors
  • A selection of Google Fonts
Learn more
knowledge base site

Easy article creation with powerful reporting

Enhance your articles with ease by adding text, images, hyperlinks, tables, and videos. Take control of organization and relevance by selecting categories, linking related articles, and customizing essential SEO details.

With our intuitive interface, crafting engaging and informative content has never been simpler or more efficient.
Learn more
Knowledge base overview
ThriveDesk Integration

Connect with your existing tech stack

Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Go to integrations
Multilingual

Speak to your language

Is English not a primary language? no issue. ThriveDesk supports five languages, and we are continually working to add more.

Here’s what some of our customers have to say since switching to ThriveDesk.

I love the ThriveDesk so much. It’s easy to use and user friendly also best choice who need to change his classic support system and get live-chat benefits in built. Also included many features like knowledge base and community, etc.
Selim Rana
Founder, BDThemes
One of the things I love about this plugin is its ease of use. The support system is intuitive and allows me to easily track the status of each ticket, ensuring nothing falls through the cracks.
Antony Alston
Developer
I’ve been using ThriveDesk on my business site for about a month. It’s serving our purpose really well.
Good Luck to the amazing team.
DevsCred
Developer
ThriveDesk is an ambitious help desk software that has the potential to be the best. As an early adopter, I’m glad to hop onboard ThriveDesk and hope to see it progress well as a Help Scout / Zendesk competitor.
Leo Koo
Developer
It is without doubt one of the best customer support softwares and to top it off, it’s quite affordable. Kudos to the ThriveDesk team!
Gopal sharma
Freelancer
a really great tool, Help me to take care of my customers quickly and promptly, making the orders continuously increase. Thanks to good customer care
Hoang Nguyen
CEO BLUEKY.COM
Congratulations on the launch of your new book, "Experience Matters: Hidden Secrets to Elevating Your E-commerce Business." I expect to learn new things for the book.
Sahariar Kabir
Developer
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