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ThriveDesk recognized In Capterra's 2022 value report for live chat software

Customer Support platform for SaaS & eCommerce

ThriveDesk makes customer service better, faster and remarkably effective. Manage all your customer conversations in one place that feels like your inbox.

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We have a rating of 4.7/5 stars on G2, Capterra from our 100+ customers.
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Who is ThriveDesk for?

We specifically cater to small businesses because we understand that enterprise-oriented help desk software may not be well suited for start-ups and small businesses.

ThriveDesk is simple, easy to set up, and will increase your customer support efficiency tremendously.


eCommerce businesses

WordPress startups

Live Chat

Convert customers at scale with our live chat Assistant

Optimize conversions, prevent cart abandonment, and be there for your customers when they need you with ThriveDesk’s Live Chat feature.

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Chat anywhere

Assistant Live Visitor Tracking
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Knowledge base
Integrated apps

Shared Inbox

Streamline tickets and customer conversations all in one place

Make it easy for your team to manage emails through a single shared inbox.


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Marius Review
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“They really stand behind their product and constantly pushing it forward. Its getting better every day! I can now have all my customers tickets in one place – thats peace of mind.”

— Marius Tyranowski, CMO of Angaben gemäß

Moved From
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Knowledge Base

Help your customers help themselves

Reduce ticket inflow, avoid repetitive incident logs, facilitate self-service on the portal, and improve resolution times with a repository of articles that can help the customers find answers to their problems.

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What gets measured gets improved

ThriveDesk’s Reporting tool helps you make data-driven decisions to support and delight your customers.

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We speak to your language

Is English not a primary language? no issue. ThriveDesk supports five languages, and we are continually working to add more.

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mobile app

Mobile ready when you step out the desk

You’ll find all the features you love from ThriveDesk’s web app on the mobile app 👇

Integrate with other apps you already use

ThriveDesk connects with hundreds of apps seamlessly to simplify your team’s workflow.


What we've been writing...

Take ThriveDesk for a spin

See how our customer service solution bring ease to the customer experience.

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