🎡NEW: Introducing WPPortal and powerful API

Customer Support

These short videos will help you mastering ThriveDesk in no time

Get started with ThriveDesk

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Shared Inbox Overview

Collaborate, communicate, solve customer issues, manage conversations, access live chat queries, and switch inboxes.
VT ConversationScreen
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Understanding Conversation Screen

Know more about how conversation works and basic operations like assign, tag, search and more…

VT NotesDrafts
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Using Notes & Drafts

Leave note to a conversation for team members and avoid colliding with duplicate reply with auto draft feature.

VT SatisfactionRating
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Setting up Satisfaction Rating

Measure customer satisfaction with support by implementing a satisfaction survey for every interaction.

VT SavedReplies
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Organizing Saved Replies

Set up inbox-specific or global saved replies for frequent and common issues.

VT InvitePeople
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Inviting People to Collaborate

Invite team members to ThriveDesk and set access control through permissions.

VT Assistant
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Setting up Chat Assistant

Start talking with your website visitor with live chat Assistant

Integrating ThriveDesk

VT WPPortal
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Customer can create conversations, message history, and access to knowledge base.

VT SlackIntegration
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Get realtime notifications inside Slack. New conversation, agent reply, notes and much more.

VT SureCartIntegration
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Reply to support queries, issue refunds and track incomplete purchases of your Surecart customers from ThriveDesk.
VT FreemiusIntegration
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Freemius is the new standard in selling premium & freemium software, plugins, themes, templates, and SaaS.

VT FluentCRM
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Email Marketing Automation dedicated to WordPress, and you! Sync ThriveDesk data with FluentCRM in realtime.

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See how our customer service solution bring ease to the customer experience.

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