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Mastering ThriveDesk
These short videos will help you mastering ThriveDesk in no time
Get started with ThriveDesk
Forward email from Gmail
Any email used to talk to your customer, such as support@ or contact@ yourdomain.com can be set up inside your ThriveDesk inbox.
Shared Inbox Overview
Collaborate, communicate, solve customer issues, manage conversations, access live chat queries, and switch inboxes.
Understanding Conversation Screen
Know more about how conversation works and basic operations like assign, tag, search and more…
Using Notes & Drafts
Leave note to a conversation for team members and avoid colliding with duplicate reply with auto draft feature.
Setting up Satisfaction Rating
Measure customer satisfaction with support by implementing a satisfaction survey for every interaction.
Organizing Saved Replies
Set up inbox-specific or global saved replies for frequent and common issues.
Inviting People to Collaborate
Invite team members to ThriveDesk and set access control through permissions.
Integrating ThriveDesk
SureCart
Reply to support queries, issue refunds and track incomplete purchases of your Surecart customers from ThriveDesk.
Freemius
Freemius is the new standard in selling premium & freemium software, plugins, themes, templates, and SaaS.
FluentCRM
Email Marketing Automation dedicated to WordPress, and you! Sync ThriveDesk data with FluentCRM in realtime.
Need additional help? Contact us.
We are currently engaged in the development of additional video documentation. Should you have any specific requirements or preferences, please do not hesitate to inform us, and we will gladly accommodate your needs.
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