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Simple pricing for everyone!

Plans that are simple, fair, and affordable. You can use ThriveDesk right away and grow with us. Do you need to move? Even better, we’ll do it all for you.
Billed annually Save 20%
Billed monthly

Starter

For small teams who want to improve their customer relationships.

$25/month

Start Your Free Trial
Includes:
  • 4 seats included
  • 2 mailboxes included
  • 2 Live chat assistants
  • Realtime visitor tracking on chat
  • 5 automation rules
  • Private notes
  • HTML Signature
  • Powerful search
  • Standard integrations

Plus✨

Best price for value
Businesses that need all the bells and whistles for customer communication.

$85/month

Start Your Free Trial
All the benefits of Starter, plus:
  • 10 seats included
  • 10 mailboxes included
  • Unlimited live chat assistant
  • Unlimited automation rules
  • 1 Docs site
  • 1 Community forum
  • Reports (Full history)
  • Assistive AI ✨
  • Custom fields Coming
  • API access
  • Concierge migration service

Starter

For small teams who want to improve their customer relationships.

$32/month

Start Your Free Trial
Includes:
  • 4 seats included
  • 2 mailboxes included
  • 2 Live chat assistants
  • Realtime visitor tracking on chat
  • 5 automation rules
  • Private notes
  • HTML Signature
  • Powerful search
  • Standard integrations

Plus✨

Businesses that need all the bells and whistles for customer communication.
Best price for value

$99/month

Start Your Free Trial
All the benefits of Starter, plus:
  • 10 seats included
  • 10 mailboxes included
  • Unlimited live chat assistant
  • Unlimited automation rules
  • 1 Docs site
  • 1 Community forum
  • Reports (Full history)
  • Assistive AI ✨
  • Custom fields Coming
  • API access
  • Concierge migration service
100% Satisfaction Guarantee
You are fully protected by our 100% No-Risk Double Guarantee. Give us a try, and if you aren't completely satisfied, we'll refund 100% of your purchase - no questions asked. You have everything to gain starting with ThriveDesk today!

You're in good company

ThriveDesk is trusted by over 1000+ companies across the globe
weDevs Xpeed Studio TechNext
They really stand behind their product and constantly pushing it forward. Its getting better every day! I can now have all my customers tickets in one place – thats peace of mind
ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best software for small companies.
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ThriveDesk for bootstrappers & small businesses

We started with no help, just like you. Your money is valuable, and we understand. Let us assist you by offering affordable pricing for ThriveDesk, perfect for start-ups and small businesses.

ThriveDesk for Non-profit or educational institution

We offer discounts for non-profits and educational institutions. Reach out to us for more information and we'll gladly guide you through the process.

Questions about ThriveDesk?
Checkout these FAQ’s!

Here are some of the more frequently asked questions. But, if you still have any other questions, feel to chat with us here or drop us an email at [email protected]
  • What is a Shared Inbox? Why should we have one?

    A Shared Inbox is a special kind of Inbox that lets multiple team members handle emails that come into one Inbox without any problems.

    • Team collaboration: Private internal notes, @mentions, and collision detection prevent team members from working on the same conversation simultaneously.
    • Conversation History: Easily see the full audit trail on a conversation of who has worked on it and what has happened on it.
    • Reporting: makes it simple to keep tabs on both the individual and collective performance of your team.
    • Powerful Search: With a powerful search query builder, you can find anything and everything with a few clicks.
  • Is my data safe with ThriveDesk?

    We adhere to the industry’s best practices and highest standards in all aspect of our work, from code to infrastructure. The data is stored and replicated over various AWS (Amazon Web Services) servers and locations. Every hour, we perform a backup of our data and store it in multiple locations. Only a small number of our engineers get access to client data because we work on a “Need to know basis.”

    We’ve baked in several layers of enterprise-grade security into our product, platform, and processes. Everything is 256 bit encrypted. ThriveDesk is privacy focused GDPR compliant software from day one.

  • How is ThriveDesk different from sharing a Gmail login?

    There are no team-oriented features in Gmail because it was designed to be used by only one person. As part of the ThriveDesk platform, you’ll be able to take advantage of sophisticated collaboration features such as private notes, @mentions, and collision detection.

    In addition, we have a bunch of handy features like conversation states, canned reply, powerful reporting and customer information widgets that contain full customer purchase history.

  • Does ThriveDesk allow us to support multiple brands?

    Yes. You can forward in multiple email addresses and each will have its mailbox in ThriveDesk. Your team can see and respond as desired for each brand/store. You can also have multiple assistants, chats, knowledge bases, communities, etc. Each is customized with your branding.

  • Are there any agent limitations per account?

    No, you can add as many support agents to your workspace as you want.

  • What integrations do you offer?

    ThriveDesk offers several integrations that can be added to your account. These include internal integrations (assistant, knowledge base, community, etc) as well as a variety of third-party apps that can be connected to ThriveDesk.

  • Does ThriveDesk support live chat?

    Yes. We’ve made it super simple to get started with Live Chat with your customers on your website or app through the ThriveDesk Assistant.

  • Do you have Knowledge Base tool?

    Yes! We have a powerful, customizable Knowledge Base available from PRO plan

  • How long does it take to set up our account? Can you help?

    As soon as you sign up, our onboarding workflow guides you through the process of setting up your mailbox and adding your team members in just a few clicks.

    Please don’t hesitate to get in touch with our support team if you have any questions or concerns about how to set up your account.

  • Will we be charged when our trial is up?

    No. We don’t ask for your credit card up front, so you’ll only be charged when you decide you’re ready. If you want to continue after your trial, we’ll ask for payment details. If not — cancel with a click, no questions asked.

  • Can we cancel at any time?

    There’s no minimum contract for ThriveDesk — cancel at any time without penalty or hassle.

  • Can I delete my data and account?

    Yes, from your account settings you can delete your account and we’ll remove everything instantly. You’ve the complete right to be forgotten.

  • What payment methods do you accept?

    We accept payments from PayPal, MasterCard, Visa, American Express, and all major credit & debit cards.

  • Do you have Help Scout migrator?

    Yes, we have a concierge migration team that can help you migrate all your Help Scout data for free. You just need to fill out the form and our team will take care of the migration for you. If you have an annual contract with Help Scout, we’ll buy the credit for you.

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Provide Excellent Customer Service

Provide top-notch customer service with our advanced ticket management system, customizable email templates, and detailed reporting capabilities. Say goodbye to cluttered inboxes and lost tickets, and say hello to happy customers.
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