Improve team communication and resolve queries faster

Enhance teamwork, speed up query resolution through improved communication
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Leave note to your teammates

Switching to Private Notes during a conversation is seamless. No need to leave your screen - with just one click, you can access your notes instantly.

Mention your mates

Enhance collaboration by mentioning teammates in Private Notes with a simple "@". Clear communication and timely notifications help eliminate ambiguity and seek assistance effectively within your team.
note and mention
mention email notificaiton

Take action from notification

When teammates are mentioned in a conversation, they receive email notifications. They can easily contribute by adding notes through email replies, fostering seamless collaboration and enhancing team communication.

Start collaborating with your teammates on ThriveDesk

ThriveDesk lets you manage your conversations across multiple channels from a single dashboard. And yes, we have a 7-day free trial and we don’t ask for your credit card.
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Here’s what some of our customers have to say since switching to ThriveDesk.

I love the ThriveDesk so much. It’s easy to use and user friendly also best choice who need to change his classic support system and get live-chat benefits in built. Also included many features like knowledge base and community, etc.
One of the things I love about this plugin is its ease of use. The support system is intuitive and allows me to easily track the status of each ticket, ensuring nothing falls through the cracks.
I’ve been using ThriveDesk on my business site for about a month. It’s serving our purpose really well.
Good Luck to the amazing team.
ThriveDesk is an ambitious help desk software that has the potential to be the best. As an early adopter, I’m glad to hop onboard ThriveDesk and hope to see it progress well as a Help Scout / Zendesk competitor.
It is without doubt one of the best customer support softwares and to top it off, it’s quite affordable. Kudos to the ThriveDesk team!
a really great tool, Help me to take care of my customers quickly and promptly, making the orders continuously increase. Thanks to good customer care
Congratulations on the launch of your new book, "Experience Matters: Hidden Secrets to Elevating Your E-commerce Business." I expect to learn new things for the book.