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At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
your business.

Product Updates

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Introducing Custom Fields for Tickets – Tailor Your Support, Your Way

We’re kicking off 2026 with our first major release of the year: Custom Fields for Tickets. This powerful new feature lets you customize your ticketing system to fit your unique workflows with absolutely no code. Whether you need to track…

New
High-quality SaaS platform dashboard showcasing effortless customer management and automation tools for online business success.
ThriveDesk platform interface demonstrating integrated customer support, automation features, and smooth workflow management for entrepreneurs and small businesses.

Custom Chatbot Branding & Smarter AI Copilot Actions

New
Best Software for Knowledge Base

9 Best Software for Knowledge Base in 2026

Running a business comes with many challenges, one of which is organizing the vast amounts…

Most Popular Woocommerce Plugins

36+ Most Popular Woocommerce Plugins in 2026

WooCommerce is the most popular open-source eCommerce platform, powering over 30% of all online stores.…

Best Knowledge Base WordPress Wiki Plugins

8 Best Knowledge Base WordPress Wiki Plugins

Welcome to the realm of WordPress knowledge management! In the dynamic digital landscape, harnessing the…

Introducing Live Visitor Map

As we bid farewell to an incredible year of innovation and growth, we are thrilled…

Best WordPress Knowledge Base Themes

Comparing the 7 Best WordPress Knowledge Base Themes

Adding a knowledge base to your WordPress site? The right theme makes all the difference.…

Fluent Support vs ThriveDesk

Fluent Support vs ThriveDesk – Which Is Worth Your Investment?

Customer support is an aspect all businesses struggle with and for a platform like WordPress…

Awesome Support vs Support Candy

Awesome Support vs Support Candy: A Head-to-Head Comparison!

Effective customer support is a universal challenge for businesses. The choice of support tools plays…

Awesome Support vs ThriveDesk

Awesome Support vs ThriveDesk – Only One Can Rule Your Customer Support

Effective customer support is a universal challenge for businesses. The choice of support tools plays…

Exploring 7 Best Support Candy Alternatives: Finding the Perfect Fit

Exploring 7 Best Support Candy Alternatives: Finding the Perfect Fit

When you’re talking about one of the best customer support solutions for WordPress, Support Candy…

Fluent Support vs Awesome Support Comparison

Fluent Support vs Awesome Support Comparison: Decoding the Differences

Customer support tools for WordPress are a dime a dozen nowadays. It’s very easy to…

Support Candy vs ThriveDesk

Support Candy vs ThriveDesk – Pick your customer support hero!

Embarking on the quest for the perfect customer support and ticketing solution for your WordPress…

SupportCandy vs FluentSupport

Support Candy vs Fluent Support: A Comprehensive Comparison

In the age of hyper-connectivity, where there are more communication channels than Saturn has moons,…

WordPress Ticketing system

6 Best WordPress Ticketing System Plugins of 2026 Compared

If you own or manage a WordPress website, you know that customer requests can pile…

Best Helpdesk Plugin for WordPress

10 Best WordPress Helpdesk Plugins for Customer Service

Delivering exceptional customer support is a pivotal element of success for any business that exists…

ThriveDesk - WooCommerce

WooCommerce Customer Support Reimagined

Do customers have to wait a long time for support while your agents browse through…