Live chat
for humanly customer support

Reach more customers with less effort even if your team is busy or unavailable to chat live.

Lightest & fastest live chat assistant that will interact with customers without slowing down your website.
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Trusted by some of the best
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assistant customizable

Live chat that matches your brand

Get creative and customizing every aspect of communication so it reflects who you are in all the ways that matter most.

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Never leave a customer hanging!

Increase sales by delivering great experiences without unnecessary interruptions. That's why ThriveDesk never shows a live chat window unless someone is available to help.

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An agent interface for maximum efficiency​

Fast replies are everything in chat. That’s why we’ve optimized the agent interface and have tools to ensure agents can respond quickly, incoming message notifications,
streamlined reply editor and private notes for internal conversations.

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Assistant is more than just live chat

We’ve made it as simple as possible for your customers and agents. Your assistant will speak in your brand voice.

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Work with WooCommerce without leaving the chat

The most advanced, connected way to handle customers in WooCommerce, period. Customer live time value, real-time order & shipping details, and way more.

And a whole bunch more…

We’ve made it easy to customize your Live chat to work the way you need it.

Transcripts

Send chat transcripts to your customers as soon as the chat ends.

Attachments

Allow your agents or customers to easily share files right from the chat widget.

Instant reply

Save time and help agent to reply fast from the categorised canned replies.

Emoji support

Let customers & agents send relevant emoji’s in the conversation and it fun

Satisfaction survey

Help you measure the success of your customer support team, and areas that need improvement.

Access control

Granular access control system that help you control what an agent can see and perform.

Recent conversation

Keep track of all customer conversations from one place.

Tagging

Tag the conversation for better management and discovery.

Reporting

Keep track of everything and monitor from our reporting panel.

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It’s more than just live chat software.

Assistant is a better way to support your customers.

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