Live chat
for humanly customer support

Reach more customers with less effort even if your team is busy or unavailable to chat live.

Lightest & fastest live chat assistant that will interact with customers without slowing down your website.

Trusted by some of the best

Live chat that matches your brand

Get creative and customizing every aspect of communication so it reflects who you are in all the ways that matter most.

Never leave a customer hanging!

Increase sales by delivering great experiences without unnecessary interruptions. That's why ThriveDesk never shows a live chat window unless someone is available to help.

No agents online

When live chat isn't available, you can direct customers' support requests to your ThriveDesk email queue.

Busy agent bot

Greet your customers using bots, grab their email address, and let them know an agent is on their way.

Automated replies from docs Comming Soon

Save time by providing your customer with pre-populated replies for specific questions.

Email continuation when the customer drops offline

Keep the conversation going with your customers by following up on their emails even even if customers drop off Live chat.

No agents online

When live chat isn't available, you can direct customers' support requests to your ThriveDesk email queue.

livechat busy agent bot

Busy agent bot

Greet your customers using bots, grab their email address, and let them know an agent is on their way.

livechat no agent online

Automated replies from docs Comming Soon

Save time by providing your customer with pre-populated replies for specific questions.

livechat kb

Email continuation when the customer drops offline

Keep the conversation going with your customers by following up on their emails even even if customers drop off Live chat.

livechat to email

An agent interface for maximum efficiency

Fast replies are everything in chat. That’s why we’ve optimized the agent interface and have tools to ensure agents can respond quickly, incoming message notifications,
streamlined reply editor and private notes for internal conversations.

Assistant is more than just live chat

We’ve made it as simple as possible for your customers and agents. Your assistant will speak in your brand voice.

Users choice

Customers can search for the answer they want in the knowledge base, start a chat or send an email.

Live chat

Start a conversation with our live chat that's easy-to-use and friendly for everyone on the team.

Contact forms

Provide contact form for customers to submit more detailed information.

Knowledge base

Put your Knowledge Base as a first stop for customer questions.

Community forum

Engage with customer in your community through the live chat assistant.

Integrated apps

You can use the apps that we have or you can make your own. You can put them into conversations or on your home screen.

Users choice

Customers can search for the answer they want in the knowledge base, start a chat or send an email.

assistant start

Live chat

Start a conversation with our live chat that's easy-to-use and friendly for everyone on the team.

assistant livechat

Contact forms

Provide contact form for customers to submit more detailed information.

assistant contact form

Knowledge base

Put your Knowledge Base as a first stop for customer questions.

assistant kb

Community forum

Engage with customer in your community through the live chat assistant.

assistant community

Integrated apps

You can use the apps that we have or you can make your own. You can put them into conversations or on your home screen.

assistant woocommerce

Work with WooCommerce without leaving the chat

The most advanced, connected way to handle customers in WooCommerce, period. Customer live time value, real-time order & shipping details, and way more.