Improve communication, increase customer satisfaction, and reduce email overload. Valuable tool for teams looking to streamline their email management and increase productivity.
You want customer satisfaction and efficient team collaboration. The best way to do that is with a Shared Inbox. ThriveDesk is the ultimate email solution – like Gmail on steroids, with automation, organization, and collaboration to help teams succeed.
Whether you’re dealing with high volumes of email or just looking to improve team communication, a shared inbox can help you stay organized and on top of your work.
Allow multiple team members to work together on customer inquiries, assign tasks to each other, leave private notes, use canned responses to save time, and even automate certain tasks.
Improve team efficiency and reduce the burden on individual team members by distributing workload with powerful automation. Avoid exhausting your valuable team members.
Connect your group or department’s emails like [email protected], [email protected], [email protected], etc. with ThriveDesk Inbox in seconds. Assign team and teammates to the Inboxes and simplify team collaboration like never before.
Ataur Rahaman, CEO of Xpeed Studio
ThriveDesk connects with hundreds of apps seamlessly to simplify your team’s workflow.
Is English not a primary language? no issue. ThriveDesk supports five languages, and we are continually working to add more.
For fast-growing, collaborative teams that value customer happiness and effective team collaboration at scale.
Designed for personal, one-to-one communication…
Everything you need to elevate your team’s email management and make them more productive
Support using email, live chat, contact form & API.
Understand your team’s bandwidth and the biggest issues faced by your customers. Learn key metrics like: Number of conversations received vs closed, When your team is the busiest and which agent is performing the worst.
Set up automated acknowledgement emails or other auto-responders once a ticket is submitted.
The most vital step to ensure customer satisfaction is getting an automated acknowledgement email set up as quickly as possible after the submission of a new ticket. This allows customers to feel more confident knowing their issue has been logged with us immediately and we're taking care of it right away!
See how our customer service solution bring ease to the customer experience.