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Fix bad subjects
You can now update the email subject right inside the thread view — no need to leave the conversation or dig through settings. This small but powerful improvement helps you keep subject lines clear and relevant, especially when a conversation…
Smarter Scraping, Improved Conversations & Performance Fixes
A Complete Guide To Live Chat Support
Live chat support is the ideal online support option for a customer who needs direct…
Release Notes, August 2022: Live visitor tracking, faster Assistant, improved Doc & more!
Welcome to ThriveDesk’s monthly release note! Since our launch of ThriveDesk 2.0, our team has…
15 Key Customer Service Skills and How to Develop Them
Customer happiness has a significant impact on the success of your organization. If your customer…
How Does Live Chat Software Improve Search Ranking?
Google is constantly changing its algorithms. Just because your website is ranking in the top…
9 Benefits of Having Live Chat on Your Website in 2026
In today’s fast-paced environment, users generally expect a business to act fast with instant customer…
Crisp vs Intercom: Which is The Best Customer Support Platfrom?
A customer communication management software allows e-commerce businesses and companies to communicate with their customers…
9 Reasons Why Live Chat Software is Important for Your Business
If you are the owner of an online business, you may already know that customers…
Chatbots vs Live Chat: Which One to Choose for Your Business
In 51% of cases, customers never go back to a business if they have had…
Help Scout vs Zendesk: Your Guide To Customer Service Platform
No business can thrive without building upon the trust of its customers. And to achieve…
Help Scout vs Intercom: Which One is Best For You
For a business to thrive and prosper, you must listen to your customers’ needs. You…
ThriveDesk 2.0 – Customer Support Reimagined
ThriveDesk version 2.0. What!😮 Yes, it’s here folks. This is not just some facelifting, cosmetic…
Introducing ThriveDesk Knowledge Base
Our KB team has been hard at work delivering the best Knowledge Base from the…