We Archive. You Thrive.
Product Updates
View all updates
Bulk Actions, Smarter Attachments & Smoother Chat Performance
This release introduces powerful bulk actions, smarter attachment handling, and smoother chat performance. We’ve also added small UI improvements to make everyday work faster and more…
Introducing SmartApp & Smarter Assistant
This release brings big updates with a brand-new SmartApp, easier AI access, and improved Assistant…
Enhanced Editor, Smarter Assistant & Improved Live Chat
This update brings a smoother writing and support experience. From an enhanced editor to smarter…
Unlocking the Secret: How to Meet Customer Satisfaction
Hey there! Do you want to build a loyal customer base by ensuring great customer…
Shopify vs Wix – Which Is Best for Starting E-Commerce Businesses in 2025
Shopify is the G.O.A.T of eCommerce and Wix is one of the most prominent cloud-based…
@mention your teammate
We’re thrilled to announce a powerful addition to ThriveDesk that will take your customer support…
Chat GPT vs Google Bard (Now Gemini): The Battle for AI Dominance
Artificial intelligence (AI) language models have emerged as a transformative force, reshaping how we communicate…
Conversation priority
Streamline your customer support with the new priority system. You can prioritize conversations manually or…
Introducing Wix integration
If you run an eCommerce business you will find the following scenario to be an…
ThriveDesk + Freemius Integration: Elevate Your Customer Support Experience
Has it ever occurred to you that every customer interaction is an opportunity to strengthen…
Understanding The Role of AI in Enhancing The Customer Support Experience
Picture this: You’re on hold with customer service, listening to the same terrible elevator music…
Recap Q1 2023: WPPortal, Learning Hub, SureCart integration and more…
Ayoooo!! We’re back, and this time we’re here to drop a refresher on all the…
Breaking the Chains: How to Overcome 7 Common SaaS Growth Roadblocks
You identified a problem in the world of internet, you did some market research and…
Introducing WPPortal & API – Bringing your customers closer to WordPress
There was a time when software manufacturers were stingy, rigid, and set in their own…
A Guide to Sending Out Canned Responses When You’re Busy as Hell
There are innumerable fundamental forces that govern life, some more prevailing than others. There is…
5 Common Mistakes That Can Ruin Your Web Development and Theme Business
Web development and theme businesses are like building a house – if you want it…
Privacy First: Why ThriveDesk Has Disabled Email Open Tracking
Greetings, fellow privacy enthusiasts! At ThriveDesk, we take privacy and security seriously and have fire…
5 Unconventional Yet Proven Strategies to Boost your Digital Sales By 10x
In today’s fast-paced digital world, customers expect exceptional experiences when they buy products and services…