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Real-Time Label Updates & Thread Editor Controls
This update improves real-time label handling, conversation synchronization, and adds new loading states to make the Assistant feel more seamless. Real-Time Label Updates Labels (tags) on…
HelpScout Migration
This update focuses on stability, better formatting, and a major new migration option for teams…
ZenDesk Migration & Smarter Contact Management
This week’s updates focus on making your workflow smoother: from new migration support to improved…

Fluent Support vs ThriveDesk – Which Is Worth Your Investment?
Customer support is an aspect all businesses struggle with and for a platform like WordPress…

Awesome Support vs Support Candy: A Head-to-Head Comparison!
Effective customer support is a universal challenge for businesses. The choice of support tools plays…

Awesome Support vs ThriveDesk – Only One Can Rule Your Customer Support
Effective customer support is a universal challenge for businesses. The choice of support tools plays…

Exploring 7 Best Support Candy Alternatives: Finding the Perfect Fit
When you’re talking about one of the best customer support solutions for WordPress, Support Candy…

Fluent Support vs Awesome Support Comparison: Decoding the Differences
Customer support tools for WordPress are a dime a dozen nowadays. It’s very easy to…

Support Candy vs ThriveDesk – Pick your customer support hero!
Embarking on the quest for the perfect customer support and ticketing solution for your WordPress…

Support Candy vs Fluent Support: A Comprehensive Comparison
In the age of hyper-connectivity, where there are more communication channels than Saturn has moons,…

6 Best WordPress Ticketing System Plugins of 2025 Compared
If you own or manage a WordPress website, you know that customer requests can pile…

10 Best WordPress Helpdesk Plugins for Customer Service
Delivering exceptional customer support is a pivotal element of success for any business that exists…

WooCommerce Customer Support Reimagined
Do customers have to wait a long time for support while your agents browse through…

Intercom vs Gorgias – What You Didn’t Know
Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Zoho Desk vs Gorgias – Which one is the best Help Desk solution of 2025
Running a rapidly expanding business comes with challenges. As your business grows, so does the…

How to Handle Customer Complaints and Issues for Better Customer Experience in Ecommerce
Customer complaints occur when there’s a gap between what a business promises and what customers…

Zendesk vs Intercom – Who’s the leading helpdesk solutions?
Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Squarespace vs Wix: The Definitive Comparison You’ve Been Waiting For!
Welcome back to the 2nd installation of “Which should you pick for your E-commerce business…