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At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
your business.

Product Updates

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Introducing Split Conversations: Create Focused Threads With One Click

Keep threads clean, focused, and easier to manage. We just shipped a powerful new tool that helps your team stay organized when conversations drift into multiple topics. Support emails often expand into multiple questions, follow-ups, or unrelated issues. Instead of…

New
High-quality SaaS platform dashboard showcasing effortless customer management and automation tools for online business success.
ThriveDesk platform interface demonstrating integrated customer support, automation features, and smooth workflow management for entrepreneurs and small businesses.

Custom Chatbot Branding & Smarter AI Copilot Actions

New
Chat interface screenshot showcasing ThriveDesk customer support platform with reply options and priority settings, emphasizing seamless communication tools for businesses.
A screenshot of ThriveDesk's customer support dashboard featuring reply options, priority settings, and agent assignment for efficient business communication management.

Shareable Live Chat Links & Right-Click Menu for Conversations

New
Best Live Chat Software for Credit Union

6 Best Live Chat Software for Credit Union

As not-for-profit financial cooperatives, credit unions aim to provide their members with exceptional service and…

Best Live Chat Software for Healthcare

7 Best Live Chat Software for Healthcare in 2026

Instant and personalized communication with patients is crucial for healthcare organizations today. Live chat software…

best live chat software for banking

7 Best Live Chat Software for Banking in 2026

Providing responsive, personalized customer service is crucial for banks and financial institutions looking to build…

Best Live Chat Software for Startups

7 Best Live Chat Software for Startups 2026

Live chat software has become an essential tool for startups looking to provide real-time customer…

February Release Notes: WordPress Plugin 2.0, New Auth, Onboarding, and More

WordPress Plugin 2.0 A lot of our customers found us from WordPress plugin directory and…

best live chat software for eCommerce

10 Best Live Chat Software for eCommerce in 2026

Instantly connecting with website visitors and turning them into customers is crucial for any online…

zendesk vs zoho desk

Zendesk vs Zoho Desk: Comparing Help Desk Software for Enterprise

Zendesk, the OG of customer support software, is jam-packed with everything you need for support…

Zendesk vs Gorgias

Zendesk vs Gorgias: Best Customer Service Software for Ecommerce

Zendesk, the OG of customer support software, is jam-packed with everything you need for support…

Zendesk vs Jira

Zendesk vs JIRA Service Management: An In-depth Analysis

Zendesk, the OG of customer support software, is jam-packed with everything you need for support…

Zoho Desk vs JIRA

Zoho Desk vs JIRA: A Comprehensive Comparison

Zoho Desk is a cloud-based help desk software that helps businesses of all sizes manage…

Zoho Desk vs Intercom

Zoho Desk vs Intercom: Breaking Down the User Experience

Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Jira vs Intercom

Jira vs Intercom: A Comprehensive Comparison

Running a rapidly expanding business comes with challenges. As your business grows, so does the…

anonymous chat

Introducing Anonymous Live Chat

We’re ecstatic to kick off 2024 with a bang, introducing our much-anticipated and highly-requested feature…

10 Best WordPress Chat Plugins in 2026

Instantly connecting with website visitors and turning them into customers is crucial for any online…

Best Software for Knowledge Base

9 Best Software for Knowledge Base in 2026

Running a business comes with many challenges, one of which is organizing the vast amounts…