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Product Updates
View all updatesWordPress Plugin Security Fixes & App Usability Improvements
This release focuses on security, data integrity, and usability improvements across both the WordPress plugin and the main app. WordPress Plugin v2.1.2 ThriveDesk App Updates

AI Auto-Reply Config, Smarter Prompts & Live Chat Feedback
This release delivers smarter AI controls, clearer classification prompts, and new ways to collect and…

Redesigned Live Chat, Smarter AI Chatbot & Knowledge Hub
This release is packed with updates to elevate your live chat experience and give you…

February Release Notes: WordPress Plugin 2.0, New Auth, Onboarding, and More
WordPress Plugin 2.0 A lot of our customers found us from WordPress plugin directory and…

10 Best Live Chat Software for eCommerce in 2025
Instantly connecting with website visitors and turning them into customers is crucial for any online…

Zendesk vs Zoho Desk: Comparing Help Desk Software for Enterprise
Zendesk, the OG of customer support software, is jam-packed with everything you need for support…

Zendesk vs Gorgias: Best Customer Service Software for Ecommerce
Zendesk, the OG of customer support software, is jam-packed with everything you need for support…

Zendesk vs JIRA Service Management: An In-depth Analysis
Zendesk, the OG of customer support software, is jam-packed with everything you need for support…

Zoho Desk vs JIRA: A Comprehensive Comparison
Zoho Desk is a cloud-based help desk software that helps businesses of all sizes manage…

Zoho Desk vs Intercom: Breaking Down the User Experience
Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Jira vs Intercom: A Comprehensive Comparison
Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Introducing Anonymous Live Chat
We’re ecstatic to kick off 2024 with a bang, introducing our much-anticipated and highly-requested feature…

10 Best WordPress Chat Plugins in 2025
Instantly connecting with website visitors and turning them into customers is crucial for any online…

9 Best Software for Knowledge Base in 2025
Running a business comes with many challenges, one of which is organizing the vast amounts…

36+ Most Popular Woocommerce Plugins in 2025
WooCommerce is the most popular open-source eCommerce platform, powering over 30% of all online stores.…

8 Best Knowledge Base WordPress Wiki Plugins
Welcome to the realm of WordPress knowledge management! In the dynamic digital landscape, harnessing the…

Introducing Live Visitor Map
As we bid farewell to an incredible year of innovation and growth, we are thrilled…

Comparing the 7 Best WordPress Knowledge Base Themes
Adding a knowledge base to your WordPress site? The right theme makes all the difference.…