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WordPress Plugin 2.0
A lot of our customers found us from WordPress plugin directory and initial experience with our plugin wasn’t up to scratch.
Now, when you install ThriveDesk and connect it with your WordPress site, you’ll enjoy a seamless onboarding experience like never before.
We’ve also given our settings page a makeover. Combined three pages into one for your convenience. Plus, we’ve added valuable tips right on the settings page to make your life easier.
ThriveDesk Knowledge Base Integration for Enhanced Search
Previously, your ticket search was limited to your WordPress post types. But now, we’ve taken it to the next level. You can now search through ThriveDesk’s own knowledge base in addition to your WordPress post types.
This means fewer support tickets for you to handle—especially if you enable this feature with WP Portal.
Google and Microsoft Single Sing-on(SSO) Support
We’ve just made signing up and logging into your ThriveDesk account even easier with our new Google and Microsoft single sign-on feature. Now, all it takes is one click to access your account hassle-free.
And here’s the best part: if you already have a ThriveDesk account linked to your Google or Microsoft account, you can now log in without having to type in your password.
But wait, there’s more! We’ve given our authentication pages a fresh new look to accommodate these changes.
New Account Onboarding
This might just be the most underrated gem in our arsenal, but it’s also the most crucial for truly understanding our customers.
We’ve implemented a series of questionnaires designed to dive deep into your business and tech stack. Why? So we can tailor a personalized product onboarding experience just for you.
Depending on your settings, you’ll receive customized suggestions right within the product interface and via email. It’s like having a personal guide, ensuring you get the most out of our offerings. Because at the end of the day, your success is our success!
