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Introducing Custom Fields for Tickets – Tailor Your Support, Your Way
We’re kicking off 2026 with our first major release of the year: Custom Fields for Tickets. This powerful new feature lets you customize your ticketing system to fit your unique workflows with absolutely no code. Whether you need to track…
Mejorando su experiencia de servicio al cliente: de promedio a excepcional
Understanding the importance of customer service is essential for any business looking to thrive in…
El poder de la opinión de los clientes: cómo los comentarios auténticos impulsan las ventas
Discover how customer reviews influence purchasing decisions and build trust. Learn strategies to leverage authentic…
Servicio al cliente con inteligencia artificial: revolucionando la experiencia y la eficiencia del cliente
Discover how AI is transforming customer service with automation, personalization, and efficiency gains. Learn about…
Elevating Customer Satisfaction: Strategies for Success in 2026
What truly makes a customer happy? This seemingly simple question holds the key to success…
Cómo aumentar la fidelización de los clientes: análisis del poder de los sistemas de gestión de la retención de clientes
A customer retention management system is software for nurturing customer relationships and encouraging repeat business.…
Cómo utilizar la personalización para mejorar la experiencia del cliente en el comercio electrónico
Remember those days when if you received personalized offers from an ecommerce store, it would…
Presentamos nuevas integraciones de aplicaciones para la base de conocimientos
Today, we’re excited to launch a full suite of app integrations for your Knowledge Base.…
10 prácticas recomendadas para el buzón compartido
Shared mailboxes can be a double-edged sword. They streamline communication for teams and departments, acting…
Presentamos el nuevo Personalizador: personalice su Centro de ayuda a la perfección
Since the launch of Knowledge Base 2.0, this is hands down the most exciting update…
La búsqueda ahora está supercargada
Searching for the right conversation is essential in any modern application, and we’ve taken it…
Presentamos la biblioteca multimedia: su centro neurálgico para la gestión de medios
Since the launch of our Knowledge Base, we’ve allowed users to upload images and videos,…
Centro de mando: tu nuevo superpoder
For Day 2, we’re excited to bring you Command Center ⌘+K/Ctrl+K 🕸️ Get ready to…
Presentamos Knowledge Base 2.0: una herramienta sencilla y sorprendentemente potente
Welcome to ThriveDesk’s very first Launch Week! Over the next five days, we’ll be revealing…
Cómo crear una empresa centrada en el cliente: 7 consejos de expertos para principiantes
When we look at the big companies in the world, they all have one thing…
New Email Alias Feature: Streamline Your Support Workflow Like Never Before
We’re thrilled to announce the launch of one of the most requested help desk features…