One AI-powered platform to support, engage, and retain your customers

Managing emails, chats, and tickets across tools is exhausting. ThriveDesk puts everything in one Inteligencia artificial platform with smart replies, prioritization, labeling, chatbot, and insights to keep support simple and customers happy.
7 days free trial — All ThriveDesk features — No card required
Real-time customer support chat interface for ThriveDesk, showcasing AI-powered help desk and communication management tools optimized for customer service and team collaboration.
Futuristic space station with advanced technology and innovative architecture on an alien planet, representing modern SaaS solutions and digital workspace software like ThriveDesk.
A cutting-edge futuristic space station showcasing modern SaaS and digital workspace solutions similar to ThriveDesk's innovative platform.
De confianza y utilizado por
Cliente de ThriveDesk: Logotipo de CSS automático (ACSS)Cliente de ThriveDesk - Logotipo de weDevsCliente de ThriveDesk: logotipo de FlowMatticCliente de ThriveDesk: logotipo de DesignStackCliente de ThriveDesk: logotipo de Rattan Hut
Highlights

AI agents that makes customer support effortless

Stop wrestling with tickets. Our AI agents answer faster, organize smarter, and make customer support feel simple again.

NEO AI Agent

Your always-on AI teammate that handles customer queries instantly, improves with every interaction, and never needs a break.
AI-powered customer support platform screenshot showcasing seamless chat interactions and automated responses for enhanced client engagement and service efficiency.

Next-gen helpdesk

A sleek, modern helpdesk built for speed, collaboration, and customer delight—leaving outdated, clunky tools behind
Thrivedesk customer support dashboard showcasing live chat and team communication features for seamless SaaS help desk management.
ThriveDesk platform screenshot displaying real-time customer conversations, team collaboration, and support ticket management for SaaS businesses and customer service teams.

Purpose-built for LLMs

Engineered to integrate seamlessly with large language models, ensuring context-aware support that scales with your growing business.
Efficient customer support platform with seamless integrations for enhanced SaaS customer success and retention.
ThriveDesk offers a comprehensive SaaS helpdesk solution, integrating multiple tools to streamline support and improve customer engagement.

Modern help center

A beautifully designed self-service hub where customers find answers instantly, reducing tickets and boosting satisfaction.
Seamless customer support software platform for efficient business communication and help desk management with ThriveDesk.
A screenshot of ThriveDesk's customer support platform showcasing features like help desk and knowledge base for improved business communication.
Cómo funciona

End-to-end AI solution for conversational support

From automation to human handoff, manage the full customer journey with one seamless platform.
PDF, Word, Google, code, and sheet icons integrated into ThriveDesk platform for seamless document management and automation.
An illustration of ThriveDesk's platform connecting various document types, including PDFs, Word documents, web portals, code snippets, and spreadsheets, for efficient workspace management.
AI-generated image automation interface showcasing source selection, AI model options, and action controls for ThriveDesk customer support solutions.
AI-powered customer support automation tools in ThriveDesk platform, featuring source selection, AI models, and auto-reply or escalation features for seamless client engagement.
404 error troubleshooting chat with ThriveDesk customer support platform.
ThriveDesk customer support chat interface showing a conversation about website error resolution and sharing URLs for assistance.
Priority-based task management workflow illustration for ThriveDesk, an all-in-one customer support and help desk software, showcasing task prioritization options.
A visual of ThriveDesk task management interface highlighting high, medium, and low priority tasks with color-coded labels.
Order status check chatbot interface on ThriveDesk platform.
A screenshot of ThriveDesk's customer support chat feature showing a conversation about order status for improved customer service and order tracking.
Connects to customer support using ThriveDesk platform for seamless communication and ownership transfer.
Im connected with a customer support specialist on ThriveDesk, facilitating efficient communication and client management.
Características

Customer experience, reimagined with AI

AI agents work like teammates you can trust—taking action while you stay in charge. With NEO, you shape every interaction and make it personal, across calls, emails, and proactive support.

Smart customer support dashboard with intuitive interface and automation features at ThriveDesk.
An overview of ThriveDesk's user-friendly customer support platform, showcasing dashboard and automation tools for efficient business management.

Correo electrónico

Efficient customer support platform featuring seamless automation, integration, and multi-channel communication for small to enterprise businesses. ThriveDesk streamlines customer service workflows.
ThriveDesk's customer support platform enhances business efficiency with automation and multi-channel communication, helping companies deliver excellent service and improve customer satisfaction.

Chat en directo

Efficient customer support software interface on ThriveDesk platform, showcasing comprehensive tools for managing inquiries and improving customer experience.
ThriveDesk customer support dashboard with integrated ticket management and live chat features for seamless communication.

Gmail

Productivity software platform integrated with Slack and email to streamline customer support.
ThriveDesk's all-in-one helpdesk platform seamlessly integrates with Slack and email to enhance customer support efficiency and team collaboration.

Slack

A sleek, user-friendly dashboard interface of ThriveDesk showcasing integrated customer support and ticket management tools.
ThriveDesk platform interface highlighting seamless customer support and ticket management features for enhanced business communication.

Raya

Elevated customer support platform with integrated help desk and CRM features for seamless business operations.
ThriveDesk offers a comprehensive customer support solution with integrated help desk and CRM tools to streamline business workflows and improve customer interactions.

Webhook

Chat inbox interface showing support tickets and team collaboration, centered on ThriveDesk customer support platform, highlighting seamless integrations, ticket management, and team collaboration for SaaS businesses.
Support ticket management and team collaboration on ThriveDesk customer support platform, featuring integrated communication tools, ticket prioritization, and issue tracking for SaaS companies.

Set up in minutes

Get started fast with a simple setup that needs no coding or technical hassle.
Seamless client management platform showcasing ThriveDesk software interface with features like automation, integrations, and dashboard analytics for subscription-based businesses.
ThriveDesk platform interface highlighting client management, automation, and analytics features for SaaS and subscription businesses.

Pick your model

Choose the AI model that fits your business best, and switch anytime you need.
Team collaboration management software platform for seamless business operations with ThriveDesk integration.
ThriveDesk's logo showcasing its all-in-one customer support and SaaS management system with seamless integrations.

Smart escalation

AI handles routine tasks but smoothly hands off complex cases to the right human agent.
Thrive-desk-order-tracking-software, order status, customer support, order management, logistics management, seamless tracking solution, business automation.
A screenshot of ThriveDesk's order tracking feature showing a chat conversation where a customer checks their order status, highlighting ThriveDesk’s seamless order management capabilities.

Works with your tools

Seamlessly integrates with your favorite apps so everything works together without extra effort.
Integración con ThriveDesk
Knowledge

Your business knowledge, turned into instant customer answers

ThriveDesk creates a single source of truth for each customer, so your agents understand their journey. 

Train on Knowledge Base

Instantly use your existing knowledge base articles to power AI with accurate answers.
Custom SaaS customer support platform interface showing integration, setup guides, and support tools for ThriveDesk.
ThriveDesk customer support software interface featuring integrations, installation guides, and support tools to streamline SaaS customer service.

Train on using previous conversion

AI learns from your past conversations, ensuring replies match your knowledge and speak in your voice.
Efficient ThriveDesk customer management platform showcasing bulk tagging and customer segmentation features for user-friendly CRM operations.
ThriveDesk interface demonstrating bulk customer tagging and segmentation capabilities for streamlined CRM workflow.

Train on using PDF

Upload PDFs, and AI extracts knowledge to respond with context and accuracy.

Train on Webpages

 Leverage past customer conversations to teach AI real-world context and tone.

Train on using Snippets

 Feed AI with saved replies and snippets to ensure consistent, fast responses.

Train on using Notion docs

Connect Notion to seamlessly train AI with your team’s documented knowledge.
Helpdesk

AI Helpdesk built for speed, clarity, and growth

Most helpdesks slow teams down with clutter and complexity. ThriveDesk AI clears the noise so you can reply faster, stay organized, and grow without friction.
Thrive desk customer support dashboard showing chat, inbox, and team members interface for helpdesk and ticket management.
A screenshot of ThriveDesk's customer support dashboard highlighting chat, inbox, and team collaboration features, designed to streamline customer service, ticket management, and team communication for businesses.

Your team stays in the loop

Keep your team aligned with shared notes, automated assignments, and smart notifications that ensure nothing slips through.
Engaging team collaboration and project management software interface with ThriveDesk branding and user profiles.
Streamlined customer support and shared workflow tools from ThriveDesk enhance team productivity and client communication.

Prioritize with ease

AI-powered sorting and labeling highlight critical tickets first, helping your team focus on what matters most.
Crm and helpdesk platform interface showcasing ticket prioritization features for efficient customer support.
A screenshot of ThriveDesk's CRM and helpdesk platform demonstrating how ticket priorities are managed with Low, Medium, and High Priority labels for improved customer service.

Varias bandejas de entrada

Easily manage brands, products, or departments in one platform, keeping support structured and effortless without switching tools.
Efficient customer support ticketing system with ThriveDesk, SaaS help desk software for seamless client management and improved team collaboration.
A clean, modern help desk platform interface showcasing ThriveDesk’s customer support ticketing features.
Seguridad

Enterprise-Grade Security and Privacy

From encryption to verified access, we protect your business with the highest security and privacy standards.

Your Data Stay Yours

Your data is only accessible to your AI agent and is never used to train models.

Cifrado de datos

From storage to transfer, your data stays safe with robust, industry-standard encryption everywhere.

Secure Integrations

We use verified variables to make sure every user can only access their own data.
Testimonials

What people say

With over 3000 clients served, here's what they have to say
The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements.
Sujay Pawar
CEO, Brainstorm Force
ThriveDesk es un ambicioso software de mesa de ayuda que tiene el potencial de ser el mejor. Como usuario pionero, estoy encantado de unirme a ThriveDesk y espero verlo progresar bien como competidor de Help Scout / Zendesk.
Leo Koo
Desarrollador
Una de las cosas que me encanta de este complemento es su facilidad de uso. El sistema de soporte es intuitivo y me permite seguir fácilmente el estado de cada ticket, asegurando que nada se pase por alto.
Antony Alston
Desarrollador
Sin duda, es uno de los mejores programas de atención al cliente y, además, bastante asequible. ¡Felicidades al equipo de ThriveDesk!
Gopal sharma
Trabajador autónomo
Me encanta ThriveDesk. Es fácil de usar y amigable para el usuario, también es la mejor opción para quienes necesitan cambiar su sistema clásico de soporte y obtener beneficios del chat en vivo incorporado. Además, incluye muchas características como base de conocimientos y comunidad, etc.
Selim Rana
Fundador, BDThemes
ThriveDesk is a game-changer! After years of frustration, I finally found a helpdesk with essential features, WordPress integrations, fantastic support, and reasonable pricing. Highly recommended for any business
Nelson Miller
Propietario de Pee-Aye Creative
A really great tool, Help me to take care of my customers quickly and promptly, making the orders continuously increase. Thanks to good customer care
Hoang Nguyen
CEO BLUEKY.COM