Nosotros archivamos. Tú prosperas.
Actualizaciones de productos
Ver todas las actualizaciones
Shareable Live Chat Links & Right-Click Menu for Conversations
This release improves chat reliability, introduces new sharing and navigation options, and adds a powerful right-click menu to conversations for faster workflows. Shareable Live Chat Links…
Refined Navigation, Improved Labels & Cleaner Conversation UI
This release focuses on UI refinements, navigation improvements, and better label management, making it easier…
Refined Assistant Settings & Smarter Search Filters
This update brings a mix of UI refinements, smoother Assistant settings, and better filtering options.…
Nuevo billete, chat en directo e interfaz de usuario adaptable
Hoy lanzamos tres mejoras revolucionarias para agilizar el flujo de trabajo de asistencia e impulsar...
15 Qualities of a Good Customer Service Representative
A Customer Service Representative (CSR) is the first contact for customers needing help with a…
15 Actionable Tips for Customer Service
When it comes to customer service, advice is abundant, yet everyone keeps the really helpful…
Tiempo de respuesta rápido: ¿Con qué rapidez debo responder?
Let’s say you order some takeout from 2 places similarly distanced from your house. One…
Guía de precios de interfonía: Deje de gastar de más
Intercom has become a popular choice for businesses looking to streamline customer communication and support.…
Gestión de las opiniones de los clientes: ¿Cómo gestionar las opiniones de los clientes? (Guía)
Customer feedback is akin to a treasure chest, unlocking insights into your business’s heartbeat. With…
Aplicación de políticas de atención al cliente que fomenten la fidelidad: Ejemplos y lecciones
In today’s fiercely competitive business landscape, customer loyalty has become a coveted asset for organizations…
¿Qué es el servicio de atención al cliente en tiempo real y por qué es tan importante?
I’m not going to start off with some clever analogy to give you a working…
Éxito del cliente frente a atención al cliente: Guía completa
Imagine you’re a loyal customer of a leading software company. You’ve been using their products…
Qué es el software Trouble Ticket: Una guía completa
Are you drowning in a sea of customer inquiries? Are you struggling to keep track…
Cómo pedir perdón por las molestias sin pedir perdón: 11 mejores plantillas
We’ve been doing this long enough to know the difference between good customer service and…
6 Mejor Software de Chat en Vivo para Cooperativas de Crédito
As not-for-profit financial cooperatives, credit unions aim to provide their members with exceptional service and…
Los 7 mejores programas de chat en vivo para el sector sanitario en 2025
Instant and personalized communication with patients is crucial for healthcare organizations today. Live chat software…
Los 7 mejores programas de chat en vivo para banca en 2025
Providing responsive, personalized customer service is crucial for banks and financial institutions looking to build…
Los 7 mejores programas de chat en vivo para empresas emergentes en 2025
Live chat software has become an essential tool for startups looking to provide real-time customer…