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Navegación optimizada, etiquetas mejoradas e interfaz de conversación más limpia.

julio 23, 2025
Interfaz de gestión de contactos en la plataforma ThriveDesk, que muestra las interacciones con los clientes organizadas, el filtrado de la bandeja de entrada y los detalles de contacto para una atención al cliente y una gestión de relaciones eficientes.
Captura de pantalla de la lista de contactos de ThriveDesk CRM, que muestra el correo electrónico, la empresa y el número de conversaciones para el seguimiento de la interacción, el soporte y la comunicación con el cliente.

This release focuses on UI refinements, navigation improvements, and better label management, making it easier to find what you need and keep conversations organized.

Contact & Conversation Navigation

Professional SaaS contact management dashboard illustrating ThriveDesk integration for customer engagement and support.

We’ve refreshed the contact UI and introduced a new conversation navigator toggle. This makes it easier to switch between views and quickly manage conversations.

Label Management

Customer support conversation management with labels, priorities, and contact details on ThriveDesk platform.

Inbox labels now include “see more” and searching options for faster access. In addition, a new pagination option has been added in label settings, making label-heavy workspaces easier to manage.

Improvements
  • Repositioned documents in the ThriveDesk header for better accessibility.
  • Long excerpts in chat navigator are now truncated for cleaner display.
  • Updated conversation layout for more consistency across views.
Corrección de errores
  • Fixed loading issue in Assistant settings.
  • Corrected time duration display in chat navigator.
  • Fixed wrong excerpt issue in live chat navigator.