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Product Updates

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Thrive desk software platform for customer management and business growth optimized for seamless team collaboration and productivity.
ThriveDesk provides a comprehensive customer support and help desk software solution designed to streamline business operations, improve customer engagement, and enhance team productivity.

Real-Time Label Updates & Thread Editor Controls

This update improves real-time label handling, conversation synchronization, and adds new loading states to make the Assistant feel more seamless. Real-Time Label Updates Labels (tags) on…

New

HelpScout Migration

This update focuses on stability, better formatting, and a major new migration option for teams…

New

ZenDesk Migration & Smarter Contact Management

This week’s updates focus on making your workflow smoother: from new migration support to improved…

New
Fluent Support vs ThriveDesk

Fluent Support vs ThriveDesk – Which Is Worth Your Investment?

Customer support is an aspect all businesses struggle with and for a platform like WordPress…

Awesome Support vs Support Candy

Awesome Support vs Support Candy: A Head-to-Head Comparison!

Effective customer support is a universal challenge for businesses. The choice of support tools plays…

Awesome Support vs ThriveDesk

Awesome Support vs ThriveDesk – Only One Can Rule Your Customer Support

Effective customer support is a universal challenge for businesses. The choice of support tools plays…

Exploring 7 Best Support Candy Alternatives: Finding the Perfect Fit

Exploring 7 Best Support Candy Alternatives: Finding the Perfect Fit

When you’re talking about one of the best customer support solutions for WordPress, Support Candy…

Fluent Support vs Awesome Support Comparison

Fluent Support vs Awesome Support Comparison: Decoding the Differences

Customer support tools for WordPress are a dime a dozen nowadays. It’s very easy to…

Support Candy vs ThriveDesk

Support Candy vs ThriveDesk – Pick your customer support hero!

Embarking on the quest for the perfect customer support and ticketing solution for your WordPress…

SupportCandy vs FluentSupport

Support Candy vs Fluent Support: A Comprehensive Comparison

In the age of hyper-connectivity, where there are more communication channels than Saturn has moons,…

WordPress Ticketing system

6 Best WordPress Ticketing System Plugins of 2025 Compared

If you own or manage a WordPress website, you know that customer requests can pile…

Best Helpdesk Plugin for WordPress

10 Best WordPress Helpdesk Plugins for Customer Service

Delivering exceptional customer support is a pivotal element of success for any business that exists…

ThriveDesk - WooCommerce

WooCommerce Customer Support Reimagined

Do customers have to wait a long time for support while your agents browse through…

Intercom vs Gorgias – What You Didn't Know

Intercom vs Gorgias – What You Didn’t Know

Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Zoho Desk Vs Gorgias

Zoho Desk vs Gorgias – Which one is the best Help Desk solution of 2025

Running a rapidly expanding business comes with challenges. As your business grows, so does the…

We listen

How to Handle Customer Complaints and Issues for Better Customer Experience in Ecommerce

Customer complaints occur when there’s a gap between what a business promises and what customers…

Zendesk vs Intercom

Zendesk vs Intercom – Who’s the leading helpdesk solutions?

Running a rapidly expanding business comes with challenges. As your business grows, so does the…

Squarespace vs Wix

Squarespace vs Wix: The Definitive Comparison You’ve Been Waiting For!

Welcome back to the 2nd installation of “Which should you pick for your E-commerce business…