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Live chat support is the ideal online support option for a customer who needs direct and impromptu assistance because it enables interaction with the capacity to share links, gathers data, and saves a full transcript…

Customer happiness has a significant impact on the success of your organization. If your customer satisfaction level is low, your customer loyalty and retention will also be intense. It’s also a sign of bad customer…

Google is constantly changing its algorithms. Just because your website is ranking in the top 10 today doesn’t mean that it will maintain that position in the future. It’s essential to use live chat software…

In today’s fast-paced environment, users generally expect a business to act fast with instant customer support. According to Ifbyphone, 59% of customers are more likely to buy when brands answer their questions in under a…

If you are the owner of an online business, you may already know that customers want answers to their questions right away, and any doubts they have about their purchase can cause you to lose…