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Your customer's go-to 
for instant answers

Boost productivity with ThriveDesk Knowledge Base. Instantly access product docs, FAQs, user guides, and APIs.
Find what you need effortlessly, saving time and maximizing efficiency!
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Knowldege Base Portal
Unleash content potential with our advanced portal. Edit, manage categories, analyze data effortlessly.
Knowldege Base Site
Our user-friendly site offers advanced search and device-optimized reading for seamless content exploration.
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Fueling Knowledge bases for companies like

Knowledge Base Use Cases

Product Help Docs

Create an exceptional self-service knowledge base for your SaaS products.

Technical Documentation

Craft how-to guides, tutorials, reference docs, system docs, and release notes effortlessly.

Online User Guides & FAQs

Ditch outdated, static PDF user guides. Embrace dynamic guides that stay up-to-date at all times.

API Documentation

Create world-class product documentations, API docs that your user will love.

Internal knowledge base

Build a private, login required, documentation for employees or clients.

Standard Operating Procedures

Build SOP’s like employee handbooks or sales/marketing playbook.

Make it look and feel like your brand

Customize every detail with your own design preference and make it look like your brand.
  • Use your own domain
  • Upload your company logo
  • Customizable colors to match your brand
  • Select your preferred Google Fonts
  • Backgrounds provided by Unsplash
knowledge base site

Actionable data to understand powerful insights

All the data you need to understand the article performance metrics, how many of them found answers, total visitors, and many more.
  • Article performance metrics
  • Most searched terms
  • Most viewed articles
  • Article suggestions

Deliver instant answers live with chat assistant

Stop answering the same questions. Deliver on-the-spot answers from the knowledge base just inside the live chat assistant.
Knowledge base assistant

Create articles at rocket speed

Article creation is now fun! Add text, images, hyperlinks, tables, related articles, and videos to articles effortlessly. Select categories, and customize your SEO details for better conversion.
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weDevs
“ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best software for small companies”
Nizam Uddin
CEO of weDevs

Everything you need to build an awesome Knowledge Base

Free SSL

Every site comes with Built-in SSL support for free

SEO settings

Advance SEO setting for better conversion rates

Custom domain

Easily use your own domain with your knowledge base

Open Graph

Make your content more eye-catching in social media feeds

White labelling

Brand your own company with logo. No powered by or designed by label

Password protection

Ensure access limit by password protection

IP restrictions

Limit access to your Knowledge base to specific IP addresses

Custom scripts

Add custom JavaScript snippets to your Knowledge base

Unlimited Knowledge Bases

Create unlimited knowledge bases for different brands and products

Built to handle massive scale

Robust platform that provides seamless experience at scale
120K+
articles served per month
1K+
articles published per month
2K+
active users per month
Join over 1,000 support agents who are transforming their
support experience with our seamless platform.
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