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Product Updates
View all updatesWordPress Plugin Security Fixes & App Usability Improvements
This release focuses on security, data integrity, and usability improvements across both the WordPress plugin and the main app. WordPress Plugin v2.1.2 ThriveDesk App Updates

9 Benefits of Having Live Chat on Your Website in 2026
In today’s fast-paced environment, users generally expect a business to act fast with instant customer…

Crisp vs Intercom: Which is The Best Customer Support Platfrom?
A customer communication management software allows e-commerce businesses and companies to communicate with their customers…

9 Reasons Why Live Chat Software is Important for Your Business
If you are the owner of an online business, you may already know that customers…

Chatbots vs Live Chat: Which One to Choose for Your Business
In 51% of cases, customers never go back to a business if they have had…

Help Scout vs Zendesk: Your Guide To Customer Service Platform
No business can thrive without building upon the trust of its customers. And to achieve…

Help Scout vs Intercom: Which One is Best For You
For a business to thrive and prosper, you must listen to your customers’ needs. You…

ThriveDesk 2.0 – Customer Support Reimagined
ThriveDesk version 2.0. What!😮 Yes, it’s here folks. This is not just some facelifting, cosmetic…

Introducing ThriveDesk Knowledge Base
Our KB team has been hard at work delivering the best Knowledge Base from the…


