🎑NEW: Introducing WPPortal and powerful API

Best Shopify Survey Apps in 2023

Shopify survey apps are software tools designed to help online store owners gather valuable customer feedback and insights. These apps can be used to create and send customers custom surveys, asking for product feedback, customer service, shipping times, and more. With the data gathered from these surveys, store owners can make informed decisions about their business, identify areas for improvement, and tailor their offerings to meet customer needs better.

Some common features of Shopify survey apps include customizable survey templates, real-time data analysis, and integration with email marketing platforms.

By using these tools, store owners can gain a deeper understanding of their customers and build stronger relationships with them over time.

10 Best Survey Apps for Shopify

 Zigpoll Customer Surveys

Zigpoll Customer Surveys

β›© Argonautic Labs 🚦 5 (136)
πŸ’° Free | Start from $10/month

With the help of the quick-loading, multilingual, and completely customizable survey tool Zigpoll, you can quickly learn what your customers want. With no-code setup, you can quickly create as many surveys as you’d like and distribute them to your clients on your website, via email, or via SMS. Our integrations with Shopify and your marketing stack operate without a hitch. Use our dashboard to gain insights from your zero-party data collection and to optimize your business strategy, marketing budget, and conversion rates.

Kno Post Purchase Surveys

Kno Post Purchase Surveys

β›© KnoCommerce Inc 🚦 4.9 (44)
πŸ’° Free | Start from $99/month

The post-purchase survey platform used by KnoCommerce contributes to an estimated $100,000,000 in monthly ad spending. Get unmatched knowledge to grow difficult-to-track channels and better comprehend your consumers’ demographics and purchasing patterns. Use strong audiences, pre-built forms, attribution models, benchmarking, actions, and more to elevate your post-purchase survey findings.

Fairing Post Purchase Surveys

Fairing Post Purchase Surveys

β›© Fairing 🚦 5 (154)
πŸ’° From $49/month. 14-day free trial.

Obtain more useful customer insights in one week than the majority of survey tools do in a whole year. Throughout your post-purchase experience, Fairing’s Question StreamTM deploys a customizable timeline of post-survey questions, attaching each response to your customer’s order data and dispersing the insights across your marketing stack. Get exclusive information on competition analysis, CRO, attribution, personalization, and more.

Fuzzy Surveys

Fuzzy Surveys

β›© Promo.ai 🚦 4.1 (11)
πŸ’° Free

You can quickly begin gathering customer insights using Fuzzy Surveys to boost sales and improve customer happiness. You can quickly add surveys using our editor to the order confirmation screen to get feedback and learn what your consumers want and need next. Fuzzy surveys provide information that has been shown to raise average order value (AOV) and enhance marketing chances.

POWR Customer Feedback Survey

POWR Customer Feedback Survey

β›© POWR.io 🚦 4.3 (86)
πŸ’° Free | Start from $9.99/month

There are numerous uses for surveys. Get information on the experience your customers had after making a purchase on your website. Acquire useful information on things like product variety, retail layout, and purchasing convenience, among other things. The possibilities for using a survey are endless. You can quickly create professional surveys and begin collecting high-quality data thanks to a wide range of integrations and pre-built professional templates.

Grapevine Post Purchase Survey

Grapevine Post Purchase Survey

β›© Union Works Apps 🚦 5 (145)
πŸ’° From $5/month. 7-day free trial.

Create surveys with Grapevine fast and efficiently, collect zero-party data, and learn more about your customers. Multiple choice, NPS, HDYH, and more! Use the data to guide your marketing efforts and learn more about the true origins of your clientele. All submissions, including the sale amount for each customer, will be tracked by Grapevine. You may compare spend totals and the highest performing channels as a result.

UserLoop Post Purchase Surveys

UserLoop Post Purchase Surveys

β›© UserLoop 🚦 5 (20)
πŸ’° Free | Start from $29/month

Use the zero-party data that is obtained directly from your clients during their purchasing experience to transform your online store. A quick one-time setup will provide you access to a steady flow of insightful information. UserLoop uses the most recent OpenAI ChatGPT technology to evaluate customer feedback intelligently in order to help you identify high-value client categories. Improve the performance of your online store by better understanding your customers.

Kedora ‑ Post Purchase Surveys

Kedora ‑ Post Purchase Surveys

β›© Kedora Studio 🚦 5 (4)
πŸ’° $7.99/month. 7-day free trial.

You may design an infinite number of unique surveys using Kedora After Purchase Surveys. You can get more details about your customers by setting up a post-purchase survey. You can promise them a reward if they respond. You can increase your post-purchase orders thanks to this reward. Also, we offer a thorough dashboard that you may use to examine the responses and post-purchase orders. Also, we have other connectors like Flow and Klaviyo.

Ark β€” Checkout Upsell & Survey

Ark β€” Checkout Upsell & Survey

β›© Shop Apps 🚦 5 (129)
πŸ’° Free

The best approach to raise your income and AOV without needing to increase visitors is with customized thank you pages. With Ark, you can showcase enticing upsell and cross-sell offers right on your thank you page (order summary page). You have complete control over the design, colors, and texts to match your store’s aesthetic. Analyze what works. With a simple drag and drop editor on any theme, you can take complete control of your thank you page!

Peek! ‑ Better Replay & Survey

Peek! ‑ Better Replay & Survey

β›© CartKit 🚦 4.7 (2401)
πŸ’° Free | $29/month

Along with the session recording, you may view the browser, session duration, location, and timestamp for each session. learn more about how customers behave so you can study it, concentrate on what matters, or get rid of what isn’t working. To get feedback directly from your clients, create easy questionnaires. Ask concise inquiries that flow naturally towards the checkout page. Have a direct line of communication with your customers so you can identify any pain points in your store and improve performance.

We know that choosing the right Shopify app can be daunting. These are the best Shopify apps we found during our research, and we honestly hope one of them is the right one for your store.

If you think there’s an excellent app worthy of this list, drop an email to our team at help @ thrivedesk(dot)com. Until then, happy growing!

The customer service platform built for ecommerce brands

ThriveDesk Hero Image

Related Shopify Apps

Take ThriveDesk for a spin

See how our customer service solution bring ease to the customer experience.

ThriveDesk Hero Image