Data security
Build privacy into the product
Done
Roles, private notes and internal-only AI sources keep data in front of only the people who need it.
- Teammate roles and inbox permissions control who sees which conversations.
- Private notes keep internal discussion out of the customer's thread.
- Neo sources marked internal never reach customers.
- New features get a privacy review before release and collect only the data they need.
Questions? Email help@thrivedesk.com with "Data protection" in the subject line, or go back to where we stand on GDPR.
