Lawful basis and transparency
Map the personal data we handle
Done
We keep a record of the personal data in ThriveDesk, where it's stored and who can see it.
ThriveDesk holds three kinds of personal data:
- Account data: your name, email, company and billing details.
- Conversation data: your customers' names, email addresses, messages, attachments and the order details your integrations show next to them.
- Visitor data: for live chat, a visitor's rough location, browser and the pages they viewed.
Each is mapped to the systems that store it and the subprocessors that handle it. Our DPA lists the same categories if you need them for your own records.
Questions? Email help@thrivedesk.com with "Data protection" in the subject line, or go back to where we stand on GDPR.
