Privacy rights
Rights around automated decisions
Done
ThriveDesk doesn't make decisions with legal effect about anyone, and customers can always reach a person.
Neo answers questions and takes actions only within the limits you set, and a customer can always ask for a person. Use escalation rules to send decisions such as refunds or account changes above a limit to your team.
Questions? Email help@thrivedesk.com with "Data protection" in the subject line, or go back to where we stand on GDPR.
