Rijoanul Hasan

Engineer at ThriveDesk, writing about the systems behind fast, reliable support.

1 post

Jun 9, 2026 4 min

The Case of Meilisearch Missing ID

At ThriveDesk we use Meilisearch to keep search over customer conversations fast — until a reindex job started dropping documents with a cryptic missing-ID error. Heres how we tracked it down.

Engineering

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Mine 24
Unassigned 10
Assigned 25
Closed
Trash

Views Refunds Shipping issues Pre-sales Bug reports

Labels Guest post Bugs

Unassigned conversations High Priority 3

Adam Smith 4 WordPress theme installation Setup 15m
Alex Carter 9 Payment Gateway Not Working Billing 22m
Daniel Smith Critical Error on WordPress Urgent 1h

Medium Priority 5

Emma Wilson 2 Refund not received yet Refund 2h
Liam Brown Shipping delay on order #5521 Shipping 3h
Olivia Davis 6 Cannot apply discount code Pre-sales 5h
Noah Clark How do I export my contacts? Question 6h
Sophia Lee 3 Update billing email address Account 8h

WooCommerce Checkout Page Not Working

Ethan Roberts Drafting AI responses… We understand how frustrating this can be. Here are a few… 1. Clear cache: Try clearing your browser and site cache. 2. Disable recently added plugins one by one.

Hello, I'm getting a 403 error on my website.

Sorry for the inconvenience! Could you please share your website URL so I can take a closer look? example.com

Thank you! Checking… I've cleared the server cache and refreshed the firewall rules. Perfect, it loads now — thank you!

Glad to hear it! Anything else I can help with?

Rijoanul Hasan

Posts by Rijoanul Hasan

The Case of Meilisearch Missing ID

Remarkably simple, surprisingly capable AI support platform