Atención al cliente
Los buzones de correo compartidos pueden ser un arma de doble filo. Agilizan la comunicación entre equipos y departamentos y actúan como un centro central para…
Cuando observamos las grandes empresas del mundo, todas tienen algo en común: se centran en el cliente...
“Do unto others as you would have them do unto you” It’s a simple yet powerful message, relevant in many…- Have you ever checked into an overnight hotel room to find chocolates on the bedspread and warm towels in the…
- A Customer Service Representative (CSR) is the first contact for customers needing help with a company's products or services. They…
- When it comes to customer service, advice is abundant, yet everyone keeps the really helpful tips to themselves. Call it…
- Let's say you order some takeout from 2 places similarly distanced from your house. One gets to you in 20…
- Customer feedback is akin to a treasure chest, unlocking insights into your business's heartbeat. With every critique and commendation, customers…
- In today's fiercely competitive business landscape, customer loyalty has become a coveted asset for organizations across industries. Retaining customers and…
- No voy a empezar con una analogía ingeniosa para que se hagan una idea de lo que es el cliente en tiempo real...
