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Pay Once, Use Forever – Enjoy a special, limited-time lifetime deal on ThriveDesk.

Pay ONCE
Enjoy New Year Savings

50% Off annual plans

Risk Free. 30-Day Money Back Guarantee
Plans that are simple, fair, and affordable. You can use ThriveDesk right away and grow with us. Do you need to move? Even better, we’ll do it all for you.
loved by 2,000+ startups
Annual
Monthly

Starter

Perfect for startups and small teams

$25/50 month

Start Your Free Trial
Get started with...
  • 4 support agent included
  • 2 mailboxes included
  • 1 Knowledge Base
  • Live Chat Assistants
  • Internal notes with @mentions
  • Tagging
  • Basic Automation Rules
  • 10 Instant Replies
  • AI Assist Beta
  • Basic Integrations
  • Mobile app

Plus✨

Most Popular
Best for growing businesses that has full-time support teams

$49/99 month

Start Your Free Trial
All Starter Features +
  • 10 support agent included
  • 5 mailboxes included
  • 2 Knowledge base
  • Realtime visitor tracking
  • Advanced Automation Rules
  • Unlimited Instant Replies
  • Satisfaction Ratings(CSAT)
  • API & Webhook
  • Advanced Integrations
  • WP Portal
  • Concierge migration service

Enterprise

Suitable for large comanies with customer service department
Contact sales
All Plus Features +
  • Minimum 10 seats
  • Unlimited mailboxes
  • Unlimited Knowledge base
  • Community Forum
  • Round Robin Assignment
  • Load balancing
  • Premium Integrations
  • Increased API rate limit
  • Dedicated account manager
  • Assistant branding removal

Starter

Perfect for startups and small teams

$49/month

Start Your Free Trial
Get started with...
  • 4 support agent included
  • 2 mailboxes included
  • 1 Knowledge Base
  • Live Chat Assistants
  • Internal notes with @mentions
  • Tagging
  • Basic Automation Rules
  • 10 Instant Replies
  • AI Assist Beta
  • Basic Integrations
  • Mobile app

Plus✨

Most Popular
Best for growing businesses that has full-time support teams

$99/month

Start Your Free Trial
All Starter Features +
  • 10 support agent included
  • 5 mailboxes included
  • 2 Knowledge base
  • Realtime visitor tracking
  • Advanced Automation Rules
  • Unlimited Instant Replies
  • Satisfaction Ratings(CSAT)
  • API & Webhook
  • Advanced Integrations
  • WP Portal
  • Concierge migration service

Enterprise

Suitable for large comanies with customer service department

$45

Per seat
Per month
Start Your Free Trial
All Plus Features +
  • Minimum 10 seats
  • Unlimited mailboxes
  • Unlimited Knowledge base
  • Community Forum
  • Round Robin Assignment
  • Load balancing
  • Premium Integrations
  • Increased API rate limit
  • Dedicated account manager
  • Assistant branding removal
See all features

All plans include these amazing features

  • Unlimited Emails
  • Unlimited Live Chat
  • Brandable Chat widget
  • Knowledge Base
  • Reporting
  • Email, In-aapp, Browser notificaitons
  • Multilingual support
  • Mobile application
  • Email, Chat and Discord support
  • Regular software updates
  • 14 day money back guarantee
  • Access to ThriveDesk academy
Our 100% No-Risk Money Back Guarantee!

We’re excited to have you experience ThriveDesk. Over the next 30 days, if ThriveDesk isn’t the best fit, simply reach out!
We’ll happily refund 100% of your money. No questions asked.

Thanks,


Parvez Akther
Founder, ThriveDesk

You're in good company

ThriveDesk is trusted by over 1000+ companies across the globe
weDevsXpeed Studio TechNext
They really stand behind their product and constantly pushing it forward. Its getting better every day! I can now have all my customers tickets in one place – thats peace of mind
ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best software for small companies.

ThriveDesk for bootstrappers & small businesses

We started with no help, just like you. Your money is valuable, and we understand. Let us assist you by offering affordable pricing for ThriveDesk, perfect for start-ups and small businesses.

ThriveDesk for Non-profit or educational institution

We offer discounts for non-profits and educational institutions. Reach out to us for more information and we'll gladly guide you through the process.

Starter

Most Popular

Plus

Get started

Pro

Powerful inbox features
Multiple Shared Inboxes
2
5
Unlimited
Email ticketing
Reply conversation from email
Merge conversations
Converstion activities
Coversation priorities
Assistive AI ✨
Beta
Set status
Attachments support
Conversation history
Inbox access control
Teammate assignments
Custom Auto-replies
Custom HTML signature
Auto-bcc
Satisfaction Ratings(CSAT)
WP Portal
Live chat for realtime conversations
Brandable chat widget for web and mobile
Lead identification
User and visitor info
Live visitor tracking
Contact form widget
Email continuation
Auto close chat to ticket
Chat transcripts
Welcome bot
App integrations
Knowledge Base integration
Multilingual widget
Full widget customization
Chat notifications
Instant replies
Multiple website support 
Live typing indicator
Automation & effortless collaboration
Instant replies
10
Unlimited
Unlimited
Internal notes with @mentions
Handy "All Inbox" view
Coming soon
Conversation tags
Unlimited
Unlimited
Unlimited
Collision detection
Bulk actions
Rule templates
Custom automation builder
5
Unlimited
Unlimited
External API calls
Outbound webhook
Search
Round Robin assignment
Loadbalancing
Connect your ecommerce store
Shopify
Coming soon
1
3
Unlimited
WooCommerce
1
3
Unlimited
SureCart
1
3
Unlimited
Easy Digital Downloads
1
3
Unlimited
Freemius
1
3
Unlimited
Reporting for better insights
Reporting history
30 days
Unlimited
Unlimited
Conversation analysis
First response time
Average response time
Agent activities
Productivity report
Performance report
Customer happiness
Knowledge Base for instant answer
Private Knowledge Base
Rich WYSIWYG editor
Unlimited articles & collections
ThriveDesk inbox integration
Knowledge Base widget
Collaboration
Full branding control
Use your own domain
1 Click SSL
Search metrics
Article ratings system
SEO & Opengraph controls
White labeling
Custom styling
Custom scripts
Advanced customization
Google analytics
Content importer
Security & account management
99.99% uptime
256-bit SSL secure connection
Data center in EU 🇪🇺
DKIM/SPF Protected
Inbox access permissions 
GDPR compliance
Delete your data
Advanced
Remove ThriveDesk branding
API
Webhooks
Variables
Auto-BCC
Timezone configuration

Questions about ThriveDesk?
Checkout these FAQ’s!

Here are some of the more frequently asked questions. But, if you still have any other questions, feel to chat with us here or drop us an email at [email protected]
  • What is a Shared Inbox? Why should we have one?

    A Shared Inbox is a special kind of Inbox that lets multiple team members handle emails that come into one Inbox without any problems.

    • Team collaboration: Private internal notes, @mentions, and collision detection prevent team members from working on the same conversation simultaneously.
    • Conversation History: Easily see the full audit trail on a conversation of who has worked on it and what has happened on it.
    • Reporting: makes it simple to keep tabs on both the individual and collective performance of your team.
    • Powerful Search: With a powerful search query builder, you can find anything and everything with a few clicks.
  • Is my data safe with ThriveDesk?

    We adhere to the industry’s best practices and highest standards in all aspect of our work, from code to infrastructure. The data is stored and replicated over various AWS (Amazon Web Services) servers and locations. Every hour, we perform a backup of our data and store it in multiple locations. Only a small number of our engineers get access to client data because we work on a “Need to know basis.”

    We’ve baked in several layers of enterprise-grade security into our product, platform, and processes. Everything is 256 bit encrypted. ThriveDesk is privacy focused GDPR compliant software from day one.

  • How is ThriveDesk different from sharing a Gmail login?

    There are no team-oriented features in Gmail because it was designed to be used by only one person. As part of the ThriveDesk platform, you’ll be able to take advantage of sophisticated collaboration features such as private notes, @mentions, and collision detection.

    In addition, we have a bunch of handy features like conversation states, canned reply, powerful reporting and customer information widgets that contain full customer purchase history.

  • Does ThriveDesk allow us to support multiple brands?

    Yes. You can forward in multiple email addresses and each will have its mailbox in ThriveDesk. Your team can see and respond as desired for each brand/store. You can also have multiple assistants, chats, knowledge bases, communities, etc. Each is customized with your branding.

  • Are there any agent limitations per account?

    No, you can add as many support agents to your workspace as you want.

  • What integrations do you offer?

    ThriveDesk offers several integrations that can be added to your account. These include internal integrations (assistant, knowledge base, community, etc) as well as a variety of third-party apps that can be connected to ThriveDesk.

  • Does ThriveDesk support live chat?

    Yes. We’ve made it super simple to get started with Live Chat with your customers on your website or app through the ThriveDesk Assistant.

  • Do you have Knowledge Base tool?

    Yes! We have a powerful, customizable Knowledge Base available from PRO plan

  • How long does it take to set up our account? Can you help?

    As soon as you sign up, our onboarding workflow guides you through the process of setting up your mailbox and adding your team members in just a few clicks.

    Please don’t hesitate to get in touch with our support team if you have any questions or concerns about how to set up your account.

  • Will we be charged when our trial is up?

    No. We don’t ask for your credit card up front, so you’ll only be charged when you decide you’re ready. If you want to continue after your trial, we’ll ask for payment details. If not — cancel with a click, no questions asked.

  • Can we cancel at any time?

    There’s no minimum contract for ThriveDesk — cancel at any time without penalty or hassle.

  • Can I delete my data and account?

    Yes, from your account settings you can delete your account and we’ll remove everything instantly. You’ve the complete right to be forgotten.

  • What payment methods do you accept?

    We accept payments from PayPal, MasterCard, Visa, American Express, and all major credit & debit cards.

  • Do you have Help Scout migrator?

    Yes, we have a concierge migration team that can help you migrate all your Help Scout data for free. You just need to fill out the form and our team will take care of the migration for you. If you have an annual contract with Help Scout, we’ll buy the credit for you.

support preview

Provide Excellent Customer Service

Provide top-notch customer service with our advanced ticket management system, customizable email templates, and detailed reporting capabilities. Say goodbye to cluttered inboxes and lost tickets, and say hello to happy customers.
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