This update improves real-time label handling, conversation synchronization, and adds new loading states to make the Assistant feel more seamless.
Real-Time Label Updates
Labels (tags) on conversations are now updated instantly via sockets. They can be added, removed, or modified in real time—without duplicates or lag—keeping the entire workspace in sync.
Assistant Enhancements
Skeleton loading has been added to both the Knowledge Base docs sidebar et Assistant articles, improving the user experience when loading content.
Thread Action Editor
A new minimize/maximize option makes it easier to manage the editor while working inside threads.
Improvements
- Updated page size options on the conversations page for more flexibility.
Corrections de bugs
- Fixed issue where chatroom last message wasn’t appearing in lists or message views.
- Fixed chatroom updates not reflecting correctly when agents accepted conversations.
- Fixed overlay stacking issue in the change contact modal.