
9 Benefits of Having Live Chat on Your Website in 2022
In today’s fast-paced environment, users generally expect a business to act fast with instant customer support. According to Ifbyphone, 59% of customers are more likely
Everything you need to learn about customer support(CS) and customer experience(CX).
In today’s fast-paced environment, users generally expect a business to act fast with instant customer support. According to Ifbyphone, 59% of customers are more likely
A customer communication management software allows e-commerce businesses and companies to communicate with their customers smoothly along with developing a trustworthy relationship with them. Customers
If you are the owner of an online business, you may already know that customers want answers to their questions right away, and any doubts
Providing excellent customer service has never been more important than it is now. If your business provides customer service, you need to make sure your
When the products and services shifted to the internet, sustaining a personal connection with your customers in the pre-internet era became difficult. Companies use to
In 51% of cases, customers never go back to a business if they have had a bad experience at the initial go. This means, every
No business can thrive without building upon the trust of its customers. And to achieve that, you must attend to the customers’ feedback and provide
For a business to thrive and prosper, you must listen to your customers’ needs. You must build trust among your audience, attend to customers’ feedback,
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