We’ve introduced a major update to Instant Replies with a new interface and expanded functionality, making it easier than ever to provide quick, consistent responses.
Alongside this, we’ve added attachment support in contact forms and live chat, ensured assistants are always visible, and improved brand logo display for a smoother experience.
Improvements
- Redesigned Instant Reply with new UI and enhanced functionality.
- Ensured the assistant is always visible in the ThriveDesk app for seamless accessibility.
- Added an option to allow attachments in contact forms and live chat interactions.
- Fixed brand logo display issues for more consistent branding.
- Migrated S3 server to Cloudflare R2 for better performance and reliability.
- Enhanced launcher button with an RGB spinning animation for interactive engagement.
- Improved chat experience by continuously displaying the agent’s face when connected.
Bug fixes
- Fixed an issue where drafts were not deleting after reload.
- Fixed a version update issue preventing smooth updates.
- Resolved assistant not found issue.
- Fixed settings not saving correctly.
- Fixed visitor map socket connection problems.
- Fixed Instant Reply scrolling and styling issues.