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AI Search for Knowledge Base

16 février 2025
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Introducing AI search for your Knowledge Base. Customers can now find the right answers instantly, with results that understand intent, not just keywords.

Knowledge is only useful when it’s easy to find and navigate. This release focuses on making your Knowledge Base smarter, faster, and more reliable with AI-powered search, UX improvements, and important bug fixes.

Improved AI Search Experience

We’ve enhanced the search experience with a cleaner UX, support for deleting past conversations, and the ability to share links directly from results.

Improvements
  • Optimized redirection logic for locale handling to deliver a smoother multilingual experience.
  • Performance improvements across the Knowledge Base for faster loading and responsiveness.
Bug Fixes
  • Fixed an issue where sidebar article ordering did not match the main content sections.
  • Fixed a bug where ordered articles only returned published content.