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In today’s fast-paced environment, users generally expect a business to act fast with instant customer support. According to Ifbyphone, 59% of customers are more likely to buy when brands answer their questions in under a…

If you are the owner of an online business, you may already know that customers want answers to their questions right away, and any doubts they have about their purchase can cause you to lose…

Dans 51% des cas, les clients ne reviennent jamais dans une entreprise s'ils ont eu une mauvaise expérience au départ. Cela signifie que chaque interaction est importante, que ce soit avec des clients potentiels, des...