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Actualizaciones de productos
Ver todas las actualizacionesToggles & Steppers Blocks for Knowledge Base
This release marks a major upgrade for the Knowledge Base editor, giving you new ways to create rich, structured, and interactive content. Alongside these, we’ve also…
Real-Time Label Updates & Thread Editor Controls
This update improves real-time label handling, conversation synchronization, and adds new loading states to make…
Bulk Actions, Smarter Attachments & Smoother Chat Performance
This release introduces powerful bulk actions, smarter attachment handling, and smoother chat performance. We’ve also…
10 historias de éxito de bases de conocimiento para estimular tu creatividad
Have you ever wondered how some businesses achieve remarkable success? The secret often lies in…
Elementos básicos de un excelente servicio al cliente: 8 atributos esenciales
Imagine calling a customer service line and feeling heard. The essence of exceptional customer service…
Las 8 principales características de una excelente atención al cliente
In an age where customers crave genuine interaction, connection is vital. Excellent customer support can…
Establecer parámetros de servicio al cliente: una guía para alcanzar objetivos efectivos
Customer service is the heartbeat of any successful business. In a world brimming with choices,…
10 consejos esenciales para iniciar tu propio negocio de comercio electrónico
Starting your own e-commerce business is incredibly exciting. The allure of reaching customers worldwide is…
Los 10 principales objetivos de servicio al cliente que toda empresa debería adoptar
Exceptional customer service drives businesses forward. It can transform casual shoppers into loyal advocates. Companies…
Programas de capacitación en atención al cliente: Impulse la excelencia en la experiencia
The current business landscape is marked by intense competition and countless options for consumers. In…
Soluciones automatizadas de atención al cliente: cómo encontrar la solución adecuada para su negocio
Customers today expect seamless interactions, leading businesses to seek innovative ways to enhance their service…
El camino hacia un servicio al cliente excepcional: consejos para el éxito
What does excellent customer service truly mean? It’s more than just a smile or a…
Qué hacer y qué no hacer en la atención al cliente en las redes sociales: aprenda de los mejores
In our hyper-connected world, social media plays a pivotal role in shaping customer experiences and…
15 estrategias innovadoras de retención de clientes para empresas modernas
Apply these Customer retention strategies to your business and maintain long healthy relation with your…
Mejorando su experiencia de servicio al cliente: de promedio a excepcional
Understanding the importance of customer service is essential for any business looking to thrive in…
El poder de la opinión de los clientes: cómo los comentarios auténticos impulsan las ventas
Discover how customer reviews influence purchasing decisions and build trust. Learn strategies to leverage authentic…
Servicio al cliente con inteligencia artificial: revolucionando la experiencia y la eficiencia del cliente
Discover how AI is transforming customer service with automation, personalization, and efficiency gains. Learn about…
Aumentar la satisfacción del cliente: estrategias para el éxito en 2025
What truly makes a customer happy? This seemingly simple question holds the key to success…