We Archive. You Thrive.

At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
your business.

Product Updates

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August 28, 2025

WordPress Plugin Security Fixes & App Usability Improvements

This release focuses on security, data integrity, and usability improvements across both the WordPress plugin and the main app. WordPress Plugin v2.1.2 ThriveDesk App Updates

New
ThriveDesk customer support platform, easy-to-use help desk software with markdown support and customizable blocks for efficient business communication.
ThriveDesk is a powerful customer support platform offering markdown support and customizable content blocks, enhancing business communication and customer service efficiency.

New Editor for Knowledge Base

New
Connect Gmail with ThriveDesk, email forwarding setup, ThriveDesk support, integration with Gmail for customer engagement.
Step-by-step guide on how to connect Gmail with ThriveDesk, including email forwarding and settings configuration for enhanced customer support and team collaboration.

AI Search for Knowledge Base

New