We Archive. You Thrive.

At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
your business.

Product Updates

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August 28, 2025

WordPress Plugin Security Fixes & App Usability Improvements

This release focuses on security, data integrity, and usability improvements across both the WordPress plugin and the main app. WordPress Plugin v2.1.2 ThriveDesk App Updates

New

Knowledge Base Editor Fixes & Stability Updates

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Seamless customer support and communication management platform, ThriveDesk offers integrated live chat, help desk, ticketing system, and automation tools for eCommerce and SaaS businesses.
A screenshot of ThriveDesk’s media library showcasing various customer support and communication management features, including live chat, help desk, and ticketing system dashboards.

Media Manager & Video Support for Knowledge Base

New