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At ThriveDesk, we publish helpful content on everything related to business, SaaS,
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Product Updates

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Effortless customer support platform featuring integrated live chat, ticket management, and team collaboration tools for seamless business communication.
October 17, 2025

Big Android Update: Live Chat Is Here!

Live Chat has officially arrived on Android — and it’s a game changer.This isn’t just a new feature; it’s a complete rebuild of the Live Chat experience on mobile — faster, smoother, and more powerful than ever. đź’¬ Live Chat…

New
AI support dashboard interface for ThriveDesk's customer support tools and knowledge base management.
AI support dashboard interface showcasing ThriveDesk’s customer support tools, including AI chatbot, AI inbox, and knowledge base features for efficient customer service.

AI Auto-Reply Config, Smarter Prompts & Live Chat Feedback

New
Chat support dashboard screenshot for ThriveDesk customer service platform with chatbot training and website management features.
ThriveDesk support interface showcasing chatbot training, website link management, and customer interaction features to enhance help desk efficiency and AI-powered live chat solutions.

Redesigned Live Chat, Smarter AI Chatbot & Knowledge Hub

New