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At ThriveDesk, we publish helpful content on everything related to business, SaaS,
customer support, customer experience and marketing. Explore our latest guides, tips, and insights to grow
your business.

Product Updates

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Contacts management interface on ThriveDesk platform, showcasing organized customer interactions, inbox filtering, and contact details for efficient customer support and relationship management.
Contact list screenshot from ThriveDesk CRM, displaying email, company, and conversation count for customer engagement, support, and communication tracking.

Refined Navigation, Improved Labels & Cleaner Conversation UI

This release focuses on UI refinements, navigation improvements, and better label management, making it easier to find what you need and keep conversations organized. Contact &…

New

Knowledge Base Editor Fixes & Stability Updates

We’ve rolled out a series of improvements to make your Knowledge Base editing smoother and…

New
Seamless customer support and communication management platform, ThriveDesk offers integrated live chat, help desk, ticketing system, and automation tools for eCommerce and SaaS businesses.
A screenshot of ThriveDesk’s media library showcasing various customer support and communication management features, including live chat, help desk, and ticketing system dashboards.

Media Manager & Video Support for Knowledge Base

This release enhances the search and AI experience, introduces powerful new content tools, and ensures…

New