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Product Updates

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Auto advance to next ticket setting in ThriveDesk platform for seamless customer support management.
ThriveDesk user interface showing the preferences tab with auto-advance to next support ticket enabled for improved workflow efficiency.

Disable Auto-Advance Ticket and Android App Update

This release makes the ability to disable auto-advance ticket, Android app faster, more reliable, and easier to navigate, with stronger real-time syncing and better filtering options. Disable Auto-Advance to Next Ticket By default, after you send a reply, ThriveDesk can…

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