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Great Customer Experience

Starts with a Conversation

Our next-generation messenger is incredibly powerful, designed to match your brand, yet it's a simple live chat for websites that sell
live chat

Your visitors are looking for answers…

Why make them fill out a contact form or send an email and wait for your team to respond?

…help them before they leave

Talk to people right when they’re on your website, answer their questions instantly, and close more deals

Live Chat for website that looks like you, powered by us

Level up your brand messaging with our powerful Assistant. Customize colors, collaborate with teammate easily, and enhance your brand experience effortlessly.

Everything you need to know from get-go

Access everything about your customers with ease: check their browsing and conversation history instantly.

Know exactly where your customer coming from, what they are doing on your site and how likely the conver, help them accordingly.
Assistant Live Visitor Tracking

Intuitive Agent Dashboard

Dealing with customer support doesn't have to be hard and time-consuming. Explore customer profiles effortlessly, detailing order history, loyalty, subscriptions, and reviews. 

Help articles inside Assistnat

Assistant revolutionizes your website or app experience by suggesting help content, providing live chat, and enabling instant support history access -- all without leaving your website or app.
Knowledge base assistant

Collaborative Live Chat

Effortlessly collaborate with colleagues, solving complex problems while keeping customers informed of real-time progress.
Collaboration ui

Chat + Email

Maintain customer engagement by following up on emails, even if they leave live chat.

AI Powered

AI enhances support by automating tasks, offering personalized recommendations, and providing quick, accurate solutions.
AI reply

Automation

Effortlessly decrease support volumes and boost customer satisfaction with chatbot and automation.
ThriveDesk automation

Notifications

Our powerful notifcation system let's you and your agent keep on the loop of every conversations and chat requests.
Just 20 KB

High Performance

Avoid search engine penalties caused by poorly coded and bloated widgets. ThriveDesk Assistant – a lightweight solution served from the top CDN, ensuring optimal performance and search engine friendliness.
weDevs
“ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best live chat software for small businesses”
Nizam Uddin
CEO of weDevs

Mobile ready when you step out the desk

You’ll find all the features you love from ThriveDesk’s web app on the mobile app 👇
  • View, reply, and forward messages
  • Add notes
  • @Mention colleagues
  • Create, edit, and add tags to conversations
  • Manage assignee
  • Collision detection
  • ... and much more

Integrate with your favourite apps

ThriveDesk connects with hundreds of apps seamlessly to simplify your team’s live chat workflow.

For Developers

Built for developers by developers, fully extendable and modular. We've implemented hooks and filters which you can use to extend the functionality. 
Explore developer doc
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