Managing client inquiries while monitoring market opportunities? ThriveDesk’s AI customer service helps investment advisors handle questions about portfolio strategies, market conditions, and account services automatically. Our AI tools provide instant responses about your investment approach, account management, and performance reporting – even during volatile market periods. Improve client satisfaction with responsive communication while your advisors focus on managing investments and identifying opportunities.
ThriveDesk AI ✨
Help Desk & AI Chatbot
forInvestment Advisory
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Support
Enhance Your Advisory Practice with Smart AI
ThriveDesk AI transforms client communications for investment advisors by providing immediate responses to common inquiries. Our solutions handle everything from service explanations to market information, letting your financial professionals focus on portfolio management and investment strategy.
Instant Service Information
Provides clear explanations of advisory offerings, account types, and investment approaches.
Market Information Distribution
Shares appropriate general insights about economic conditions, trends, and market developments.
Fee Structure Transparency
Communicates advisory costs, expense ratios, and compensation methodologies clearly.
Account Access Guidance
Helps clients navigate online portals, statement access, and self-service tools efficiently.
Automate your customer support









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Use Cases
AI-Driven Client Support for Investment Advisors
ThriveDesk AI helps advisory firms deliver exceptional service while managing investment operations and market research. Our tools ensure clients get fast, accurate information while your team focuses on strategic investment management.
Portfolio Strategy Explanations
Provides general information about allocation approaches, diversification concepts, and investment philosophies.
Performance Reporting Guidance
Explains statement components, return calculations, and benchmark comparisons.
Regulatory Disclosure Distribution
Ensures clients receive appropriate ADV documents, privacy notices, and required information.
Tax Consideration Information
Shares general perspective on investment tax implications, reporting requirements, and efficiency strategies.
Risk Profile Assessment
Helps gather preliminary information about risk tolerance, time horizons, and investment objectives.
Account Transfer Guidance
Provides information about ACAT processes, rollover procedures, and asset movement protocols.
Transform Investment Advisory with AI
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loved by 2,000+ startups
All the features your team needs
Make collaboration in a shared inbox a breeze, and reduce email volume by up to 30% with a self-help knowledge base.
Upgrade your email management
Maximize team efficiency and provide customers with a personalized and helpful experience using ThriveDesk's shared inbox. Do more with less, deliver exceptional support.
Collaborate with ease
Assignments, private notes, collision detection, and more help your team work better together.
Organize your inbox
Stay organized and efficient with a shared inbox—perfect for managing email and team communication.
Automate for efficiency
Automate tasks effortlessly with intuitive if/then logic—choose manual or automatic workflows.
Personalize conversations
Efficiently track and display customer info for faster, superior support—no system-hopping.

Help customer in real-time
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Start in minutes
Install Assistant on your website or app for instant customer chat and seamless interaction.
Work together live
Effortlessly collaborate with your team using shared notes, assignments, and permissions, just like managing email.
Chat on your terms
Engage in chat when your team is available, smoothly redirecting customers to alternative options when unavailable.
Know who you’re talking to
Leverage tags and customer profiles for swift, personalized assistance tailored to each customer's needs.

Deliver instant answers to customers
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Easy to create
Set up your Docs site swiftly and publish your inaugural article within minutes. Start addressing FAQs promptly.
Understand customer needs
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Organized and searchable
Use nested categories to organize your articles and make search easy.
Beautifully branded
Personalize your knowledge base with custom company branding to align it perfectly with your brand identity.

Metrics important for your company
Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Report on what matters
Track volume, response time, resolutions, and user-specific stats for valuable performance insights.
Track custom data points
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Measure happiness
Evaluate customer satisfaction ratings and enhance as needed to drive continuous improvement.
Know your agents
Track agent performance, pinpoint improvements, and enhance effectiveness for optimal customer support.

Enhancing team productivity
Supercharge your team's productivity with advanced tools and collaborative features designed to streamline workflows and maximize efficiency.
Automate your support
Unleash mesmerizing efficiency in customer support with enchanting automated workflows.
AI powered efficiency
With AI-powered efficiency, sparking an extraordinary customer support experience beyond imagination.
Power of canned response
Instantly respond to customer queries with pre-written canned replies for efficient support.
Keyboard shortcuts
Accelerate workflows with lightning-fast keyboard shortcuts for effortless efficiency and productivity.


Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Get started for free