Game developers face endless player questions that steal valuable coding time. ThriveDesk AI customer service handles routine player inquiries instantly, cutting response times by 80% and freeing your team to focus on building great games. Our AI solutions automatically answer common questions about gameplay, bugs, and releases while helping your support team work twice as fast on complex issues. Ready to give players better support while spending more time on development?
ThriveDesk AI ✨
Help Desk & AI Chatbot
forGame Development
Trusted by
Support
Supercharge Your Player Support Strategy
ThriveDesk AI integrates with your development workflow to manage player communications efficiently. Our chatbots handle FAQs about game mechanics and known issues, while knowledge base integration ensures players get the most up-to-date information about your game.
Instant Customer Support
Immediate answers about gameplay mechanics, controls, and features.
Technical Guidance
Help players troubleshoot common bugs and performance issues quickly.
AI Copilot for Support Agents
Doubles developer productivity when handling complex player issues.
Cloud Knowledge Integration
Pulls information from your documentation to answer technical questions accurately.
Automate your customer support
loved by 2,000+ startups
Use Cases
Enhance Your Game Development Support Process
ThriveDesk AI transforms how game developers interact with players, creating more efficient support systems that improve the player experience while protecting development time.
Bug Reporting Management
Organize and prioritize player-reported bugs for your development team.
Feature Request Organization
Collect and categorize player suggestions for future development.
Update and Patch Information
Automatically inform players about recent changes and upcoming features.
System Requirements Guidance
Help players understand if their hardware can run your game properly.
Early Access Support
Guide beta testers and early adopters through testing processes.
Community Management
Monitor and respond to player feedback across forums and social media.
Transform Game Development with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
All the features your team needs
Make collaboration in a shared inbox a breeze, and reduce email volume by up to 30% with a self-help knowledge base.
Upgrade your email management
Maximize team efficiency and provide customers with a personalized and helpful experience using ThriveDesk's shared inbox. Do more with less, deliver exceptional support.
Collaborate with ease
Assignments, private notes, collision detection, and more help your team work better together.
Organize your inbox
Stay organized and efficient with a shared inbox—perfect for managing email and team communication.
Automate for efficiency
Automate tasks effortlessly with intuitive if/then logic—choose manual or automatic workflows.
Personalize conversations
Efficiently track and display customer info for faster, superior support—no system-hopping.
Help customer in real-time
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Start in minutes
Install Assistant on your website or app for instant customer chat and seamless interaction.
Work together live
Effortlessly collaborate with your team using shared notes, assignments, and permissions, just like managing email.
Chat on your terms
Engage in chat when your team is available, smoothly redirecting customers to alternative options when unavailable.
Know who you’re talking to
Leverage tags and customer profiles for swift, personalized assistance tailored to each customer's needs.
Deliver instant answers to customers
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Easy to create
Set up your Docs site swiftly and publish your inaugural article within minutes. Start addressing FAQs promptly.
Understand customer needs
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Organized and searchable
Use nested categories to organize your articles and make search easy.
Beautifully branded
Personalize your knowledge base with custom company branding to align it perfectly with your brand identity.
Metrics important for your company
Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Report on what matters
Track volume, response time, resolutions, and user-specific stats for valuable performance insights.
Track custom data points
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Measure happiness
Evaluate customer satisfaction ratings and enhance as needed to drive continuous improvement.
Know your agents
Track agent performance, pinpoint improvements, and enhance effectiveness for optimal customer support.
Enhancing team productivity
Supercharge your team's productivity with advanced tools and collaborative features designed to streamline workflows and maximize efficiency.
Automate your support
Unleash mesmerizing efficiency in customer support with enchanting automated workflows.
AI powered efficiency
With AI-powered efficiency, sparking an extraordinary customer support experience beyond imagination.
Power of canned response
Instantly respond to customer queries with pre-written canned replies for efficient support.
Keyboard shortcuts
Accelerate workflows with lightning-fast keyboard shortcuts for effortless efficiency and productivity.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Get started for free