Running an e-sports organization means handling countless player and fan questions daily. ThriveDesk AI customer service cuts response times by 85%, automatically handles routine inquiries, and helps your support team work twice as fast. Give fans instant answers about tournaments, team updates, and merchandise while your agents focus on high-value interactions. Watch satisfaction scores climb while support costs drop. Ready to transform your e-sports support experience?
ThriveDesk AI ✨
Help Desk & AI Chatbot
forE-Sports Organization
Trusted by
Support
Power Up Your Fan Engagement Strategy
ThriveDesk AI works alongside your e-sports platform to deliver lightning-fast support during critical tournament periods. Our chatbots handle common questions about events and teams, while the AI copilot helps your agents craft perfect responses when human touch matters most.
24/7 AI Powered Support
Available round-the-clock for fans across global time zones during tournaments.
Real-time Information
Instant updates on tournament schedules, match results, and team news.
Multilingual Conversation
Support fans worldwide in their preferred language with perfect translation.
Workflow Automation
Route complex sponsorship or business inquiries to the right team member.
Automate your customer support
loved by 2,000+ startups
Use Cases
Elevate Your E-Sports Organization’s Support Game
ThriveDesk AI transforms how e-sports organizations interact with fans, players, and partners, creating smoother experiences that build loyalty and increase engagement across your community.
Tournament Information Management
Instantly answer questions about upcoming events, qualifiers, and registrations.
Player and Team Updates
Provide accurate information about roster changes, player stats, and team news.
Merchandise and Fan Shop Support
Help fans with orders, sizing, shipping questions, and product availability.
Livestream and Content Access
Guide viewers to the right platforms and help with access issues.
Sponsorship and Partnership Inquiries
Route potential sponsors to the right contacts while providing basic information.
Community Management
Monitor and respond to fan feedback across Discord, social media, and forums.
Transform E-Sports Organization with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
All the features your team needs
Make collaboration in a shared inbox a breeze, and reduce email volume by up to 30% with a self-help knowledge base.
Upgrade your email management
Maximize team efficiency and provide customers with a personalized and helpful experience using ThriveDesk's shared inbox. Do more with less, deliver exceptional support.
Collaborate with ease
Assignments, private notes, collision detection, and more help your team work better together.
Organize your inbox
Stay organized and efficient with a shared inbox—perfect for managing email and team communication.
Automate for efficiency
Automate tasks effortlessly with intuitive if/then logic—choose manual or automatic workflows.
Personalize conversations
Efficiently track and display customer info for faster, superior support—no system-hopping.
Help customer in real-time
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Start in minutes
Install Assistant on your website or app for instant customer chat and seamless interaction.
Work together live
Effortlessly collaborate with your team using shared notes, assignments, and permissions, just like managing email.
Chat on your terms
Engage in chat when your team is available, smoothly redirecting customers to alternative options when unavailable.
Know who you’re talking to
Leverage tags and customer profiles for swift, personalized assistance tailored to each customer's needs.
Deliver instant answers to customers
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Easy to create
Set up your Docs site swiftly and publish your inaugural article within minutes. Start addressing FAQs promptly.
Understand customer needs
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Organized and searchable
Use nested categories to organize your articles and make search easy.
Beautifully branded
Personalize your knowledge base with custom company branding to align it perfectly with your brand identity.
Metrics important for your company
Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Report on what matters
Track volume, response time, resolutions, and user-specific stats for valuable performance insights.
Track custom data points
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Measure happiness
Evaluate customer satisfaction ratings and enhance as needed to drive continuous improvement.
Know your agents
Track agent performance, pinpoint improvements, and enhance effectiveness for optimal customer support.
Enhancing team productivity
Supercharge your team's productivity with advanced tools and collaborative features designed to streamline workflows and maximize efficiency.
Automate your support
Unleash mesmerizing efficiency in customer support with enchanting automated workflows.
AI powered efficiency
With AI-powered efficiency, sparking an extraordinary customer support experience beyond imagination.
Power of canned response
Instantly respond to customer queries with pre-written canned replies for efficient support.
Keyboard shortcuts
Accelerate workflows with lightning-fast keyboard shortcuts for effortless efficiency and productivity.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Get started for free