Running an arcade means handling endless questions about games, prices, and events. ThriveDesk AI customer service instantly answers common customer inquiries, helping visitors find games, understand pricing, and learn about tournaments—all without pulling your staff away from the floor. Our AI solutions can cut response times by 75% while ensuring consistent, accurate information. Watch customer satisfaction climb as wait times disappear. Ready to power up your arcade’s customer experience?
ThriveDesk AI ✨
Help Desk & AI Chatbot
forArcade Management
Trusted by
Support
Level Up Your Customer Engagement
ThriveDesk AI works alongside your arcade management system to deliver instant answers about game availability, pricing, and special events. Our chatbots handle routine questions while knowledge base integration ensures customers get accurate, up-to-date information.
24/7 AI Powered Support
Answer questions about hours, pricing, and games even when closed.
Instant Customer Support
Immediate help finding specific games, understanding prices, and learning rules.
Real-time Information
Provide accurate details about machine availability and upcoming tournaments.
Automated Ticket Resolution
Quickly solve common customer questions without staff intervention.
Automate your customer support
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Use Cases
Transform Your Arcade’s Customer Experience
ThriveDesk AI enhances how arcade businesses interact with customers, creating smoother experiences that increase repeat visits and build loyalty.
Game Location Guidance
Help customers quickly find specific machines in your arcade.
Pricing and Card System Explanation
Explain how game cards, credits, and pricing work to new visitors.
Event and Tournament Information
Provide details about upcoming competitions, prizes, and registration.
Birthday Party and Group Booking Support
Answer questions about packages, availability, and reservation process.
Loyalty Program Management
Help customers understand points, rewards, and special member benefits.
Technical Issue Reporting
Allow customers to report machine problems for faster maintenance.
Transform Arcade Management with AI
Sign up for ThriveDesk today and boost your workflows, customers, and team with AI-driven solutions. Train your first chatbot for free with a 7-day trial—no credit card needed!
loved by 2,000+ startups
All the features your team needs
Make collaboration in a shared inbox a breeze, and reduce email volume by up to 30% with a self-help knowledge base.
Upgrade your email management
Maximize team efficiency and provide customers with a personalized and helpful experience using ThriveDesk's shared inbox. Do more with less, deliver exceptional support.
Collaborate with ease
Assignments, private notes, collision detection, and more help your team work better together.
Organize your inbox
Stay organized and efficient with a shared inbox—perfect for managing email and team communication.
Automate for efficiency
Automate tasks effortlessly with intuitive if/then logic—choose manual or automatic workflows.
Personalize conversations
Efficiently track and display customer info for faster, superior support—no system-hopping.
Help customer in real-time
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Start in minutes
Install Assistant on your website or app for instant customer chat and seamless interaction.
Work together live
Effortlessly collaborate with your team using shared notes, assignments, and permissions, just like managing email.
Chat on your terms
Engage in chat when your team is available, smoothly redirecting customers to alternative options when unavailable.
Know who you’re talking to
Leverage tags and customer profiles for swift, personalized assistance tailored to each customer's needs.
Deliver instant answers to customers
Offer personalized, real-time assistance to your customers directly on your website or within your application. Engage in 1:1 conversations to address their needs promptly and effectively
Easy to create
Set up your Docs site swiftly and publish your inaugural article within minutes. Start addressing FAQs promptly.
Understand customer needs
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Organized and searchable
Use nested categories to organize your articles and make search easy.
Beautifully branded
Personalize your knowledge base with custom company branding to align it perfectly with your brand identity.
Metrics important for your company
Use Reports to track and optimize team efficiency, channel effectiveness, and customer happiness.
Report on what matters
Track volume, response time, resolutions, and user-specific stats for valuable performance insights.
Track custom data points
Monitor customer search trends to identify high-engagement articles and understand customer interests effectively.
Measure happiness
Evaluate customer satisfaction ratings and enhance as needed to drive continuous improvement.
Know your agents
Track agent performance, pinpoint improvements, and enhance effectiveness for optimal customer support.
Enhancing team productivity
Supercharge your team's productivity with advanced tools and collaborative features designed to streamline workflows and maximize efficiency.
Automate your support
Unleash mesmerizing efficiency in customer support with enchanting automated workflows.
AI powered efficiency
With AI-powered efficiency, sparking an extraordinary customer support experience beyond imagination.
Power of canned response
Instantly respond to customer queries with pre-written canned replies for efficient support.
Keyboard shortcuts
Accelerate workflows with lightning-fast keyboard shortcuts for effortless efficiency and productivity.
Connect with your existing tech stack
Integrate ThriveDesk software with tools for marketing, analytics and growth that you’re already using. Streamline repetitive tasks to gain more time to focus on things that matter.
Get started for free