We’re excited to share one of our biggest AI updates yet. This release brings a unified AI interface, instant embedding, and the brand-new AI Playground, making it faster and easier than ever to train, test, and customize your chatbot.
No more juggling between multiple pages or waiting for updates—everything is faster, simpler, and more flexible.
Unified AI Interface
All AI settings are now organized in a single interface, making it easier to configure and manage your chatbot without switching between pages.
Instant Embedding

Training data is now embedded instantly. Upload a doc, tweak a knowledge source, or add a website page—your chatbot learns it on the spot, without delays.
AI Playground

Test Neo’s replies instantly before deploying to your site. Don’t like the answer? Hit “Improve” and refine it right away. No waiting, no guesswork.
Chat With Your Files
Upload docs, PDFs, HTML, or spreadsheets and start chatting with them instantly. Neo can now read and respond directly based on your files.
AI Identity

Give your chatbot an identity—change its name and icon to better align with your brand.
Smarter Knowledge Handling
- Newly added docs are auto-indexed for faster availability.
- You can now disable individual docs or website pages from training sources when needed.
- Creating an AI chat assistant is now seamless—set it up from the same page without navigating elsewhere.
Bug Fixes
- Fixed spacing issue in inbox signature.
- Fixed issue where empty messages could be sent in live chat.