Atención al cliente

A customer retention management system is software for nurturing customer relationships and encouraging repeat business. Why focus on attracting new…

Remember those days when if you received personalized offers from an ecommerce store, it would give you a warm feeling?…

Shared mailboxes can be a double-edged sword. They streamline communication for teams and departments, acting as a central hub for…

Cuando observamos las grandes empresas del mundo, todas tienen algo en común: se centran en el cliente...

“Do unto others as you would have them do unto you”  It’s a simple yet powerful message, relevant in many…

Have you ever checked into an overnight hotel room to find chocolates on the bedspread and warm towels in the…

A Customer Service Representative (CSR) is the first contact for customers needing help with a company's products or services. They…

When it comes to customer service, advice is abundant, yet everyone keeps the really helpful tips to themselves. Call it…

Let's say you order some takeout from 2 places similarly distanced from your house. One gets to you in 20…

Customer feedback is akin to a treasure chest, unlocking insights into your business's heartbeat. With every critique and commendation, customers…