Supporting teams means removing friction and making conversations smoother. This update brings key improvements to integrations, navigation, and conversation handling, along with several bug fixes to keep everything running reliably.
Now you can connect Stripe directly to ThriveDesk. Access customer billing details and transaction history right inside your workspace to provide faster, more informed support.
Auto-Fetch Last Ticket
When revisiting a customer, the system will now automatically pull their last ticket, giving you immediate context and saving time.
Improvements
- Improved tab and popover components for a more consistent and modern interface.
- Conversations now auto-advance smoothly, ensuring you move seamlessly from one to the next.
- CC recipients are retained in conversations, preventing them from being unintentionally dropped.
Bug Fixes
- Fixed an issue where the message body disappeared in thread view.
- Fixed a problem with the automation inbox dropdown width, ensuring it displays correctly.
- Fixed a bug with the conversation navigator skeleton, which wasn’t loading properly.
- Fixed a message sending issue on the create conversation page.